Assistant Branch Manager
Job Details
Join Mariner Finance! Base + Incentive: This role is eligible for a competitive monthly incentive based on individual and company performance. The base salary offered within the posted range will be determined based on a variety of job-related factors, including relevant skills, qualifications, experience, and internal equity.
Responsibilities And Duties
- Process credit loan applications
- Presents loan solutions based on customer needs
- Proactively contacts customers with past due balances to offer possible solutions and resolve delinquency
- Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required
- Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services
- Aid the Branch Manager by preparing reports as needed
- Maintain compliance in the branch
- In manager’s absence, coordinate functions and daily operational issues through communication with the District Manager
- Learn Federal, State, and Local Application Consumer laws to ensure compliant actions
- May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service
Required Qualifications
- Minimum of three (3) years of experience in a customer service or sales position, with two (2) years of experience in the Consumer Lending and/or Financial Services industry with consistent demonstrated achievement of assigned KPIs
- Supervisory or team lead experience may be substituted for industry experience
- High school diploma or equivalent
- Reliable transportation required
- Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel
- Proficient in Microsoft Office or similar programs with the ability to learn financial services programs
- Ability to complete essential duties/functions in a timely, accurate manner
- Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations, or completion of related coursework/training
- Must obtain applicable, required licenses to sell insurance products offered to customers by the branch
Preferred Qualifications
- Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above)
- Additional, applicable years of experience may be substituted for degree
- Bilingual fluency in Spanish/English
- Has, in good standing, applicable, required licenses to sell insurance products offered to customers by branch
Hours Of Work
Monday, Wednesday, Thursday, Friday: 9:00 AM-5:30 PM
Tuesday: 10:00 AM-7:00 PM
Saturday hours required seasonally and as business needs require.
To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.
Physical Demands
- While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear.
- The employee is occasionally required to move about.
- The employee is required to be physically present in the office.
- The employee must occasionally lift and/or move up to twenty (20) pounds.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
Benefits
For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/
All full time employees are provided with a generous benefits package in addition to their monetary compensation.