Assistant Branch Manager
Position Purpose
The Assistant Branch Manager (ABM) at Heritage plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes to strategic planning initiatives that sustain long-term success.
Key Responsibilities
Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures.
Minimum Qualifications
Minimum of 1–2 years (or more) experience in a warehouse, distribution, or assistant management role; prior experience in Landscape distribution preferred.
Demonstrated ability to manage teams and execute processes efficiently.
Strong organizational, communication, and interpersonal skills.
Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
Project management skills, including prioritizing tasks and managing multiple initiatives.
Leadership development experience and succession planning capabilities.
Strong relationship management skills with a focus on retention and satisfaction.
Knowledge of operational and warehouse safety protocols.
Valid driver’s license and clean driving record.
Ability to pass criminal background and pre-employment drug screening.
Education & Experience
High school diploma or equivalent required or Bachelor’s degree in business administration, Supply Chain, or related field considered beneficial but not required.
1–2 years in a supervisory or assistant management role in warehouse/distribution; 5+ years preferred in a relevant industry.
Job Location
Below Structure - Brunswick 110 Shell Drive Brunswick, GA 31520
Equal Employment Opportunity (EEO)
SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.