Assistant Branch Manager

About the Company

Join Heights Finance, a proud member of the Attain Finance family, and kickstart your career in consumer finance. With over 50 years of expertise, we provide credit solutions across the U.S. and Canada, offering convenient and accessible financial services. As part of Attain Finance, our portfolio includes brands like Cash Money®, LendDirect®, and Heights Finance, all evolving to better serve customers. Be part of a dynamic team shaping the future of consumer finance.

Stories of Success

Ashley S., District Manager - Alabama

"I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021—a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided."

Jessica W., Operations Trainer - United States

"Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and, with the support of my VPO, I was able to move into an Operations Trainer role. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful, and the level of camaraderie amongst my peers was unparalleled."

Responsibilities

• Work alongside the Branch Manager to lead the team and deliver exceptional service to new and existing customers, guiding them through securing financial solutions.
• Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
• Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service.
• Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers.
• Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism.
• Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential.
• Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan.

Qualifications

• Demonstrated ability to make a positive difference in the community through customer service, project management, or team support.
• Proven skills in influencing and leading others, with a focus on personal and organizational growth.
• Commitment to career advancement, with a history of taking on new challenges and continuous learning.
• Experience guiding clients or stakeholders through processes, providing support and advice.
• Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment.
• High School diploma or equivalent; associate or bachelor’s degree is a plus.
• 1-2 years of experience in consumer finance, lending, or banking industries preferred.

Work Location & Schedule

Location: 1021 D West Dekalb St., Camden, SC 29020

Hours: Full Time - Monday through Friday, 8:30am to 5:30pm, with evenings and weekends based on business needs/peak seasons.

Pay

The base hourly range for this position is $17.75 - $24.75. The actual base hourly offered will be determined by various factors, including location, skills, knowledge, competencies, and experience.

Benefits

• Paid Time Off, Medical, Dental, Vision, and other voluntary coverages starting on day one.
• Eligibility to participate in the company’s 401(K) program with company match, 30 days post-hire, starting on the 1st of the month.
• Access to the Employee Assistance Program and Emergency Relief Fund.
• Attain4All, Tuition Reimbursement, and Leadership Development Programs.
• Potential to earn through the Monthly Bonus Program.

This employer participates in E-Verify for US-based hires.