Assistant Branch Manager

About the Role

Communication Federal Credit Union has proudly served our members for over 85 years, with a deep commitment to serving our communities, providing financial education, and supporting local organizations. We are passionate about the Credit Union philosophy, "People Helping People" and we empower our team to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals sharing a common goal, to create exceptional member experiences. Our culture is meant to encourage trust and allow collaboration, while enabling each employee to meaningful impact our organization as well as the communities we serve.

Who You Are

• A collaborative individual with excellent interpersonal and communication skills.
• Strong attention to detail and accuracy.
• Ability to organize and prioritize workflow.
• Experience and knowledge to handle situations in a calm and resolute manner.

What You Will Do

• Collaborate with Branch Manager about daily branch operations.
• Interview members for loan applications and assists with the loan process.
• Resolve member inquiries regarding credit union products or services.
• Provide excellent service to members.
• Perform basic teller or financial transactions.
• Explore opportunities to mentor employees.
• Supervise branch personnel in the absence of Branch Manager.

Education and Experience

• High School Diploma or GED required.
• 2 years of courses from an institution at college level.
• 3+ years of customer service and cash handling experience.
• Prefer minimum 2 years of experience with financial institution.
• 1-2 years in a team leadership role highly preferred.

Benefits

• $1,000 Welcome Bonus after 90 days
• 11 Paid Holidays
• 200% 401(k) match up to 5%
• Competitive Pay with advancement opportunities
• Paid Time Off (Starting at 16 days per year with Years of Service Increases)
• Performance Incentives
• Multiple Medical Plans, including an Employee-Only $5.00/pay period plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer Paid Basic Life and AD&D Insurance
• Employer Paid Long-Term Disability Insurance
• Flexible Spending Accounts: Medical and Dependent Care
• Tuition/Educational Assistance
• Many Other Employee Perks & Discounts