Assistant Branch Manager

Location: Columbia, SC – Filling industrial

About the role

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

The Assistant Branch Manager partners with the Branch Manager to support and coordinate route drivers and customer deliveries for the branch. This role shares responsibility with the Branch Manager for safety management, advancing sales activity, staff development and retention, facility maintenance, and the overall stewardship of branch resources. This includes ensuring alignment with all regulatory agencies and requirements, such as OSHA, FDA, and Airgas USA, LLC policies and procedures (including SOPs) at the facility. When the Branch Manager is off-site, the Assistant Branch Manager provides guidance to all branch personnel, including Counter Sales Representatives and administration.

Responsibilities

• Reviews safety events to recommend improvements and eliminate recurrences.
• Maintains alignment with all regulatory (OSHA, FDA, EPA, DOT) requirements, training, and records.
• Provides guidance and support to direct reports in alignment with company policies and values.
• Partners with Human Resources on staffing, recruitment, and inclusive retention strategies.
• Shares responsibilities to support business effectiveness and team professional growth.
• Coordinates hiring, training, and performance coaching while fostering understanding to resolve concerns.
• Ensures all customers receive excellent service and timely, courteous follow-up.
• Supports the accuracy of sales-related paperwork, inventory management, and branch shipments.
• Advances sales activity for walk-in business and assists outside sales with quotes and leads.
• Partners with the Plant Manager on coaching the team and maintaining a functional, welcoming facility.
• Utilizes TRIPS and monthly dashboards to inform daily routing and sound business decisions.
• Supports the scheduling of preventative maintenance for the facility and vehicle fleet.
• Maintains accurate records and contributes to the continuous improvement of safety and quality programs.

Requirements

• Action-oriented contributor with a background in creating and implementing plans that advance business success.
• Enjoys working with a wide variety of people with different perspectives and backgrounds.
• Demonstrated knowledge of order entry, data research, and computer skills necessary to support customers and suppliers.
• A thorough understanding of products, services, and associated technologies, or a curiosity and readiness to learn.
• Experience guiding a team of six or more associates, with a demonstrated ability to effectively support professional development, including coaching, accountability, and performance reviews.
• Ability to read, analyze, and foster understanding of general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages to support informed decision-making.

Qualifications

• Required: Experience as described in the Requirements section.
• Preferred: Associate’s Degree in Business, Management, Accounting, or a related field; or an equivalent combination of experience, training, and education.
• Foundational knowledge of Microsoft/Google Office applications (Word, Excel, PowerPoint, and Outlook).
• Knowledge of SAP is considered a valuable addition.

Benefits

• Comprehensive family benefits including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• 14-week paid child birth benefit to support growing families.
• 401(k) Retirement Plan with company match.
• Tuition Assistance.
• Paid Holidays, Vacation, and Sick time.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• Parental leave, floating holidays, jury duty, and funeral/bereavement leave.
• Airgas Scholarship Program for dependent children.
• Discounted college tuition for eligible employees’ dependents.

Schedule

Monday - Friday, daytime

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical, and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability, and innovation. Airgas associates are empowered to share ideas, take initiative, and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies, and services for industry and healthcare, present in 60 countries with approximately 66,500 employees.