Assistant Branch Leader - Tampa Oldsmar Branch

About the role

The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service, and risk management behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

Responsibilities

• Assist the Market Leader in ensuring the branch meets and exceeds day-to-day established goals through personal and staff production.
• Lead, direct, manage, and coach all personnel within a branch to meet and exceed established short-term and long-term goals, including sales, customer satisfaction, and risk management. The ABL takes the lead role as the "sales coach" for the branch.
• Direct and coordinate the day-to-day activities of a branch, involving responsibility and accountability for budget, personnel, goal-achievement, compliance, and risk requirements, and 100% client satisfaction.
• Ensure branch operational functions are managed accurately and timely. Maintain branch operational integrity while properly delegating and inspecting for expected outcomes.
• Manage service levels against customer expectations.
• Ensure day-to-day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures, and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements, including retail assessments, security assessments, and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance to assist in reducing turnover.
• Adhere to and comply with applicable federal and state laws, regulations, and guidance, including those related to anti-money laundering (e.g., Bank Secrecy Act, US PATRIOT Act).
• Adhere to Bank policies and procedures and complete required training.
• Identify and report suspicious activity.

Supervisory Responsibilities

• Supervise function, projects, or services and/or one or more employees, as applicable.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• High School Diploma or GED required.
• Associate's Degree or Bachelor's Degree preferred.
• 3-5 years of progressive banking (branch) experience with demonstrated leadership capabilities required.
• Strong branch operations and sales experience preferred.

Skills

• Communication and language skills.
• Mathematical skills.
• Reasoning and analysis ability.
• Interpersonal skills – build relationships.
• Sales ability and persuasiveness.
• Customer service.
• Attendance.

Additional Information

Candidates residing in locations within BankUnited's footprint may be given preference. New hires will be required to attend a two-week Retail Training Class from 9am – 5pm in either Miami Lakes or Boynton Beach. The Company may reimburse for mileage exceeding the distance of an employee's daily commute to their primary office for training. Additionally, those traveling more than 60 miles each way may inquire about hotel reimbursement details.