Assistant Branch Leader - Morristown Branch, NJ

About the role

The Assistant Branch Leader (ABL) oversees the day-to-day operations of assigned branch (or branches) and reinforces the Bank's vision through personal modeling of expected sales, service and production behaviors. The ABL is a branch-based role and acts as the in-branch leader on a day-to-day basis.

Responsibilities

• Assist the Market Leader in ensuring the branch meets and exceeds day‑to‑day established sales and revenue goals and credit quality standards through personal and staff production.
• Lead, direct, manage and coach all personnel within a branch to meet and exceed established short‑term and long‑term sales goals; act as the branch’s “sales coach.”
• Direct and coordinate the day‑to‑day activities of a branch, with responsibility and accountability for budget, personnel, goal‑achievement, compliance requirements, and 100% client satisfaction.
• Ensure that branch operation functions are managed accurately and timely; maintain operational integrity.
• Manage service levels against customer expectations.
• Ensure day‑to‑day compliance and operational risk controls in accordance with bank and/or regulatory standards and policies.
• Approve specific check amounts, wire transfers, cashier's checks, uncollected funds, and insufficient funds based on credit authority limitations preset by management.
• Identify obstacles and opportunities and empower team members to remove obstacles to sales and service under personal control.
• Maintain an understanding of all current financial products, policies, procedures and regulations.
• Adhere to all current policies, procedures, and compliance/audit requirements; including retail assessments, security assessments and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to increase morale, develop employees, and maintain high levels of performance, etc., to assist in reducing turnover.
• Work with Market Leader's within the business community and civic organizations to generate new business.
• Adhere to and comply with applicable federal and state laws, regulations and guidance, including those related to anti‑money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adhere to Bank policies and procedures and complete required training.
• Identify and report suspicious activity.
• Supervisory responsibilities: interview, hire, and train employees; plan, assign, and direct work; appraise performance, coach, reward and discipline employees; address complaints and resolve problems.

Requirements

• Education: HS Diploma or GED required; Associate's Degree preferred; Bachelor's Degree preferred.
• Experience: 3‑5 years progressive banking (branch) experience with demonstrated leadership capabilities required; strong branch operations and sales experience preferred.
• Training: New hires must attend a two‑week Retail Training Class (9 am–5 pm) in either Miami Lakes or Boynton Beach; mileage reimbursement for travel exceeding daily commute distance; hotel reimbursement available for travel >60 miles each way.