Assistant Box Office Manager

About the role

The Assistant Box Office Manager plays a crucial role in the Box Office, supporting the Box Office Manager and ensuring high standards of customer service and professionalism.

Responsibilities

• Hire, train, and schedule reliable box office staff and disseminate event information regularly.
• Manage the box office and serve as Box Office Manager on duty in the absence of the Box Office Manager.
• Ticketing for children's performances, including Children’s Festival and Student Discovery, as well as select rental/Insights events in collaboration with Associate Director of Education.
• Prepare weekly ticket sales reports via Tessitura and Excel.
• Aid in the subscription renewal process and creation of marketing lists.
• Support group sales manager and telemarketing partners by coordinating the dissemination of weekly/ monthly sales information.

Qualifications

• High School Grad/GE Degree, and 5 to 7 years of experience or equivalent combination of education and experience is required.
• Bachelor's and 3-5 years of experience preferred.
• Knowledge of Tessitura box office software, sales and performing arts administration preferred, as well as customer service.
• Previous supervisory experience is also strongly preferred.

Skills

Not specified

Benefits

See above

Pay

$21.52 - $24.00 Hourly Rate

Schedule

Rotational shifts during evenings, weekends, and some holidays.