Assistant Banking Center Manager - Edmond (15th & I-35)

About the role

The Assistant Banking Center Manager will assist the Banking Center Manager with the daily operations of the banking center and provide leadership to a team of sales and service professionals.

Responsibilities

• Assist in overseeing the operational functions of the banking center and provide support to staff (i.e. answer questions, coach, provide encouragement, feedback, and constructive criticism as needed)
• Perform required steps to process loan applications and customer originated financial transactions, open new accounts and sell banking products and services
• Build and maintain relationships with customers to uncover and satisfy their needs through the sale of financial products and services
• Generate sales leads through community outreach activities and develop business partners, while building internal relationships
• Respond to customer inquiries and concerns to create positive solutions/outcomes
• Ensure audit/compliance procedures are followed, while maintaining the highest level of customer service
• Ensure completion of regulatory compliance and training specific to sales and service responsibilities
• Ensure security measures are adhered to regarding opening and closing procedures

Requirements

• A friendly, outgoing, assertive, confident, and enthusiastic personality
• Supervisory duties will include, but are not be limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, preparing and conducting performance evaluations

Qualifications

• Minimum of three years successful sales experience in an incentive-driven or relational selling environment; demonstrated performance in meeting and exceeding goals
• Previous banking experience is preferred
• Supervisory abilities, including: leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner
• Proven ability to proactively and effectively participate in a sales program, as well as meet or exceed expectations for the sales and referral activities established for this position
• Must have a current Notary or be willing to become one (pursue application, bond and notary seal) at the Bank’s expense
• Availability to work weekends and/or extended hours as required
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)

Skills

• Extensive knowledge and familiarity of banking products and services
• Bilingual (fluent verbal and written English/Spanish) skills
• Sales management experience within a retail banking environment

Benefits

• MidFirst Banking Center Hours of Operations: Monday - Friday from 7:15 a.m. - 6:15 p.m. and Saturday from 8:45 a.m. to 1:15 p.m. (Full time employees are scheduled for 40 hours per week within these time frames)
• Candidates must be available to work weekend hours