Assistant Account Manager

We have an immediate opening for a customer service position as an Assistant to the Account Manager. The position requires managing client relations with a prompt and positive attitude. Hours are Monday-Friday from 8:00-4:30.

Responsibilities

• Responding promptly, within 30 minutes, and professionally to service the needs of companies with either resolution or acknowledgement.
• Absorb and confirm that orders ship within 24 hours.
• Work directly with the Account Manager and various warehouse supervisors to resolve and shipping issues.
• Must be able to communicate well on the phone and send detailed information via email.
• Must be confident and articulate. Anticipate the need to work well under pressure.
• Assist with Will-Call pick up
• Assist with resolution of any shipping needs/issues.

Qualifications

• Excellent communication skills and positive attitude
• Experience with PC computers
• Work well with clients and fellow employees
• Strong written and verbal communication skills with ability to interface professionally
• Positive attitude and ability to maintain a high degree of professionalism
• Strong organization skills
• Account management experience helpful - 2 years experience and at least 3 years since H.S.

Additional Information

What you can look forward to working with us:

• Casual atmosphere focused on getting the job done right and quickly
• Co-workers that work hard but feel like friends
• A family owned company dedicated to the success and growth of the employee

Pay

$17/hour

Schedule

8 hour shift
Monday to Friday

COVID-19 Considerations

Common surfaces are sanitized frequently, hand sanitizer available for employee use in warehouse.

Education

High school or equivalent (Required)

Experience

• Account Management: 1 year (Preferred)
• Client Services & Customer Support: 1 year (Required)

Licenses/Certifications

Driver's License (Preferred)