Assist Community Manager

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives—ones that jumpstart housing, education, civic engagement, and neighborhood prosperity.

About the role

The Assistant Community Manager, under the supervision of the Community Manager, is responsible for assisting in all phases of the operation of a property, including general administration, leasing, and maintenance. This role may also participate in budget preparation and control, and direction of all property resources.

Responsibilities

• Perform recertification interviews with residents, complete paperwork, system entry, and submit to the corporate office.
• Track rental inquiries from referrals, walk-ins, and phone contacts.
• Accept, date/time stamp, and log all applications for unit rental.
• Show vacant units and market property amenities.
• Maintain knowledge of all procedures for Accounts Payable and Receivables; assist Community Manager with collections efforts.
• Assist Community Manager with filing court documents for eviction; attend court hearings if the Community Manager is not available.
• Execute marketing campaigns for leasing of rental units, including promotion, tours of property, and rental units.
• Prepare, process, and modify lease agreements and related forms.
• Maintain knowledge of competition and market conditions affecting leasing and operations; adjust business and marketing models to remain competitive and compliant with applicable federal and state laws.
• Coordinate with property messaging service to retrieve messages and follow up with calls if necessary.
• Remain current with all applicable laws and regulations relating to residential rental properties; maintain knowledge of current company processes and procedures.
• Assist Community Manager with ordering office supplies for the property when necessary.
• Initiate, track, and close work orders utilizing systems for the property.
• Assist Community Manager with other tasks and duties as required.

Requirements

• One or more years’ experience with residential real estate management.
• High School Diploma or equivalent required; two or more years of college preferred.
• Tax Credit, Section 8, and/or Public Housing experience preferred.
• After hiring, will complete all company-required certification training and testing.

Skills

• Professional appearance and the ability to resolve conflicts in a professional manner.
• Excellent organizational skills with attention to detail.

Working Conditions

• Primarily an office environment, but requires the ability to meet residents in their units, show units to potential residents, and walk around to inspect the property, often in a multi-story facility including climbing stairs.
• May work around cleaning solvents, paint fumes, and landscaping chemicals.
• Evening and weekend work may be required.

Pay

$23.00 per hour.

Benefits

• Competitive wage and a comprehensive benefits package including Medical, Dental, Vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with a company match.
• Michaels Employee Scholarship Program for children of employees.
• Professional development opportunities.
• Team-oriented environment with a company culture where all are welcome.