Assets Protection Team Leader

The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits. All About Target Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. All About Assets Protection Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, theft and fraud to ensure product is available for our guest. They also build relationships inside and outside of Target including store leaders and public safety officials, inclusive of law enforcement. Skills At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of an Assets Protection Team Leader can provide you with the skills and experience of: Leading a security culture, including crisis response, a strong safety environment and crowd management planning, providing support to both guests and team membersImplementing daily/weekly Assets Protection workload priorities to support business priorities and deliver on goalsResponding to external and internal theft incidents and preventing future theftImplementing strategic resolutions of external theft and fraud and apprehending individuals attempting to cause a loss, in accordance with Target policy and leadership’s guidancePartnering, educating and supporting store business leaders on operational shortage prioritiesLeading a team of hourly team members, including leveraging skills in interviewing, developing, evaluating and retaining talent Responsibilities As an Assets Protection Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities: Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experienceEnsures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operationsActively observes and provides feedback, holding team members accountable while recognizing great guest experience momentsReviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience. Support total store sales and increase profitability by ensuring products are in stock and available to our guests. Welcome and engage guests at the front of the store and on the salesfloorInfluence and validate physical security and safety processes; participate in store response and emergency crisis situations; create security plans for in-store eventsSupport your leader in educating teams on emergency preparedness and physical security procedures. Develop, coach and lead your team members to elevate their skills and expertise, per direction from your direct leaderAnticipate staffing needs and support your direct leader to effectively talent plan around a culture of accountability through clear expectations and performance managementIdentify theft and shortage trends in your storeIdentify shortage risks in key areas and support your direct leader and leaders across the store to develop tactics that will reduce shortage and drive profitable salesWork a schedule that aligns to guest and business needs based on security and theft patterns (this includes early morning/overnight shifts, evening and weekends)Develop team schedules and adjust based on security and theft trends with leader validationOwn the prevention (inclusive of merchandise protection budgeting), identification and resolution of external theft incidents. Resolve theft using good judgement and conducting apprehensions while adhering to policy and proceduresInitiate, investigate and resolve internal investigations as directed by AP leader in your market and/or your direct leaderEducate store leadership on merchandise protection best practice and audit execution in partnership with key partnersImplement and follow up on any operational changes as directed by your direct leaderSupport your direct leader to educate and support store teams on operational shortage prioritiesOrder merchandise protection devices as needed to support the minimum standards for your store. Review and manage the allocated budget and adhere to the guidance in the Merchandise Protection Best Practice on WorkbenchCommunicate AP priorities to the team, peers and leadershipBuild a relationship of trust and accountability with your leader and Store DirectorMaintain relationships inside and outside Target, including district and store leaders and law enforcementEnsure our teams and tactics maintain Target’s reputationCollaborate with retail organization partners to analyze industry trends and enhance security for guests and team membersEvaluate and recommend candidates for open positions and develop a guest-centric team at the direction of your direct leaderSupport team onboarding and learning, and close knowledge and skill gaps through training and experienceDemonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitmentHold team members accountable to expectations set by your direct leader Maintain all required trainingServe as first responder for in-store safety incidents (e.g., security, weather, etc.), executing Target's procedures and best practicesLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsDemonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiencesLead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards in partnership with store leaders, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accuratelyExecute safety program management routines such as Monthly Safety Meetings/ ObservationsParticipate in legal proceedings as necessary to represent Target’s interestsModel the execution of physical security processes in order to enhance the instore security cultureSupport merchandise protection strategies across the total store, including storage and application as directed by best practicesAddress store needs (emergency, regulatory visits, etc.)All other duties based on business needs What We Are Looking For This may be the right job for you if: You enjoy interacting and helping others - including guests that shop our store and fellow team members you work withYou thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to successYou are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times) The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be An Assets Protection Team Leader, But There Are a Few Things You Need From The Get-go Must be at least 18 years old or olderHigh school degree or equivalentMeet any state or local licensure and/or other legal requirements related to the positionPrevious retail and/or loss prevention experience preferred, but not requiredAbility to lead and hold others accountableAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedWork independently and as part of a teamManage your workload and prioritize tasks independentlyWelcoming and helpful attitudeEffective communication skills About We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationClimb up and down laddersApprehend subjects in accordance with company policyScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from othersAbility to work a flexible schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessaryAlthough the role is full-time, it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as requiredAbility to remain mobile for the duration of a scheduled shift (shift length may vary) Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.