Asset Protection - Security Ambassador - Willowbrook Mall Rack

About the role

The ideal asset protection security ambassador helps prevent loss of inventory through interactions and training with other coworkers, maintaining a visible presence throughout the store and interacting with customers in a professional and pleasant demeanor.

A day in the life… Greet and engage customers in a timely, professional and personable manner and respond to customer’s needs, maintain visible presence by wearing a Nordstrom provided security officer style uniform, perform monitoring and surveillance activities, assess and assist in emergency situations, reduce and control loss of inventory through audits, training, and education, and maintain a high level of confidentiality.

Responsibilities

• Greet and engage customers in a timely, professional and personable manner and respond to customer’s needs
• Maintain visible presence by wearing a Nordstrom provided security officer style uniform
• Perform monitoring and surveillance activities
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training, and education
• Maintain a high level of confidentiality

Requirements

• The ability to maintain an active, visible floor presence as a deterrent in designated areas
• A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior
• Accountability, initiative and a high level of ownership
• Meet any local licensing requirements
• The ability to work a flexible schedule based on business needs

Pay

The pay range for this position is $17.90 - $18.60 Hourly.

Benefits

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more

Eligibility requirements may apply based on location, job level, classification, and length of employment.