Asset Protection - Security Ambassador - State Street Rack

About the role

The ideal asset protection security ambassador helps prevent loss of inventory through interactions and training with other coworkers, maintaining a visible presence throughout the store, and interacting with customers in a professional and pleasant demeanor.

Responsibilities

• Greet and engage customers in a timely, professional, and personable manner and respond to customer’s needs
• Maintain visible presence by wearing a Nordstrom-provided security officer style uniform
• Perform monitoring and surveillance activities
• Assess and assist in emergency situations
• Reduce and control loss of inventory through audits, training, and education
• Maintain a high level of confidentiality
• Work a flexible schedule based on business needs

Requirements

• A valid security license is required for this role in Washington DC; Denver, Colorado; New York City, New York; St. Louis, Missouri; and Oregon
• The ability to maintain an active, visible floor presence as a deterrent in designated areas
• A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior
• Accountability, initiative, and a high level of ownership
• Meet any local licensing requirements

Pay

Pay range: $20.60 - $21.40 hourly. Pay offers are dependent on location, as well as job-related knowledge, skills, and experience.

Benefits

• Medical, vision, and dental insurance
• Retirement and 401k options
• Paid time away (PTO), holidays, and accruals
• Life insurance and disability
• Merchandise discount
• Employee Assistance Program (EAP) resources
• Eligibility for performance-based incentives/bonuses (requirements may apply based on location, job level, classification, and length of employment)