Asset Protection & Safety Mgr
Lowe's Companies, Inc. · Albuquerque, NM · 1 wk ago
Customer Service$86/hrFull-time
Responsibilities
- Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
- Monitoring receiving, shipping, and selling patterns for assigned store.
- Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.
- The Asset Protection & Safety Manager (APSM) oversees and coordinates programs and processes to minimize loss while maintaining a safe working and shopping environment.
- This associate monitors and solves for criminal activities, coaches and trains associates, and oversees inventory levels to help with shrink and shortages.
- The APSM may need to respond to violent altercations to keep customers and staff safe.
- The Asset Protection & Safety Manager is seen as an expert on safety reports, guidelines, and regulations.