Asset Protection & Safety Mgr
Lowe's Companies, Inc. · Danvers, MA · Today
Customer Service$27.8–$30.05/hrFull-time
What You Will Do
- Help Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
- Monitor receiving, shipping, and selling patterns for assigned store.
- Champion initiatives and establish processes and controls that improve safety/hazmat, shrink, and security outcomes.
- Oversee and coordinate programs and processes to minimize loss while maintaining a safe working and shopping environment.
- Monitor and solve for criminal activities, coach and train associates, and oversee inventory levels to help with shrink and shortages.
- Respond to violent altercations to keep customers and staff safe.
- Serve as an expert on safety reports, guidelines, and regulations.
Schedule
- Generally scheduled 39 to 40 hours per week for full time or up to 25 hours per week for part time; more hours may be required based on the needs of the store.
- Requires morning, afternoon and evening availability any day of the week.
Physical Requirements
- Prolonged standing, sitting, and other activities necessary to perform job duties.
- Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
Minimum Qualifications
- Bachelor's Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).
Preferred Qualifications
- Bachelor's Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
- National certified training program (e.g., Wicklander-Zuwalski or Reed training).
- Professional accreditation (e.g., APQ, APC) or equivalent experience.
- 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
- 2 years of experience as a Manager in a retail environment.
- 1 year of experience conducting quality reviews/audits.
- Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
- Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations).
- Experience in using physical security systems (e.g., CCTV, EAS).
Pay
- $27.80 - $30.05 per hour
- Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Benefits
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
This response is AI-generated, for reference only.