Asset Protection & Safety Mgr

About the Role

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As an Asset Protection & Safety Manager, you will:

• Help the Store Operational Leadership team ensure associates deliver friendly, professional, and timely service to all customers.
• Monitor receiving, shipping, and selling patterns for the assigned store.
• Champion initiatives and establish processes and controls to improve safety/hazmat, shrink, and security outcomes.
• Oversee and coordinate programs to minimize loss while maintaining a safe working and shopping environment.
• Monitor and address criminal activities, coach and train associates, and manage inventory levels to reduce shrink and shortages.
• Respond to violent altercations to ensure the safety of customers and staff.
• Serve as an expert on safety reports, guidelines, and regulations.

Travel Requirements: This role does not require regular travel; however, occasional travel may be needed for meetings, trainings, or to support neighboring stores.

Schedule

• Hourly Full Time: Generally scheduled 39 to 40 hours per week; more hours may be required based on store needs.
• Hourly Part Time: Generally scheduled up to 25 hours per week; more hours may be required based on store needs.
• Requires morning, afternoon, and evening availability any day of the week.

Requirements

• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

Qualifications

Minimum Qualifications

• Bachelor’s Degree or higher, OR
• High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection).

Preferred Qualifications

• Bachelor’s Degree in Criminal Justice, Safety, Business, or a related Asset Protection field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training).
• Professional accreditation (e.g., APQ, APC) or equivalent experience.
• 2 years of experience directly or indirectly supervising employees, including coaching, mentoring, directing, training, performance management, and recognition.
• 2 years of experience as a Manager in a retail environment.
• 1 year of experience conducting quality reviews/audits.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
• Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations).
• Experience using physical security systems (e.g., CCTV, EAS).

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports communities through programs focused on creating safe, affordable housing, improving community spaces, developing the next generation of skilled trade experts, and providing disaster relief.

Pay

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Benefits

For information regarding benefit programs and eligibility, visit Lowe’s Benefits.