Asset Management Technician - Innovation & Technology Services

About the role

The City of Savannah's Innovation & Technology Services (ITS) Department is seeking a highly organized, analytical, and customer-focused Asset Management Technician to support the management of technology assets throughout their entire lifecycle. This position plays a critical role in ensuring the City’s technology investments are effectively tracked, maintained, and optimized to support business operations and exceptional public service.

Responsibilities

• Maintain documentation to support asset management activities.
• Follow all policies and procedures for tracking equipment and software.
• Support and assist with request fulfillment, purchasing, receiving, and deployment of hardware and software.
• Maintain records within asset management database.
• Analyze inventory of items and identify required stock levels to support business needs.
• Audit inventory to evaluate asset data accuracy.
• Investigate and recommend corrective measures to resolve data accuracy issues.
• Generate reports on cost, spending, licensing, warranty, and maintenance/support contracts to support purchasing decisions.
• Provide training on asset management procedures and tools.
• Investigate opportunities to allocate assets more efficiently.
• Evaluate the effectiveness of asset management activities and identify opportunities for improvement.
• Develop purchasing recommendations that support business goals, in collaboration with senior management and stakeholders.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree from an accredited college or university supplemented by 3 years of work experience in IT service support or asset management; or any equivalent combination of education, training and experience provides the requisite knowledge, skills and abilities.

Preferred Qualifications

• Strong technical learning aptitude.
• Any IT-related certifications.
• Experience with technology projects.
• Demonstrably high standards in a fast-paced work environment.

Skills

• Knowledge of software licensing agreements for the following vendors: Microsoft, Smartsheet, Infor, ESRI and Tyler Technologies.
• Knowledge of current IT technologies.
• Knowledge of accounting, finance, marketing, and logistics.
• Knowledge of the PMI model for project management.
• Skilled in using and configuring IT asset management software and/or inventory-tracking systems, or other analytical tools for asset tracking and inventory control.
• Skilled in managing fast-paced working environments.
• Skilled in compiling and analyzing data.
• Skilled in performing mathematical calculations.
• Skilled in operating standard office equipment.
• Skilled in oral and written communication.
• Skilled in problem-solving to address technical challenges and improve business processes.
• Ability to work with an appropriate sense of urgency.
• Ability to define solution benefits effectively to nontechnical management.
• Ability to establish and maintain department relationships across the City.
• Ability to work in a team-oriented, collaborative environment.
• Ability to consistently demonstrate the IT Values within various City departments.

Benefits

• Paid Holiday
• Paid Vacation
• Paid Sick Leave
• Defined Benefit Retirement Pension Plan
• Protective Services Retirement Plan (select positions)
• Deferred Compensation Retirement Plan
• Retirement Seminars
• PPO Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wellness Programs
• Health & Wellness Incentives
• Long Term Disability
• Excellence and Service Recognition
• Employee Development and In-Service Training
• Education Assistance Program
• Uniform Allowance (select positions)
• Employee Assistance Program
• Discounts and Memberships
• Employee Relations
• Direct Deposit
• Credit Union
• Pretax Parking Deductions
• Employer Assisted Home Purchase Program
• Domestic Partnership Benefits
• Healthcare PPO Medical Plus Plan
• Healthcare PPO Medical Basic Plan
• Healthcare Dental Plus Plan
• Healthcare Dental Basic Plan
• Healthcare Vision Service Plan
• Life Insurance Basic Life and ADD Supplemental Life
• Employee Supplemental Life
• Spouse Supplemental Life
• Child Benefits