Asset Management Specialist

About Wellmark

We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors—our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Responsibilities

• Review and process all software-related work orders following documented procedures, ensuring compliance and data integrity with records maintained in the software asset management repository and/or the change management database.
• Review and process all hardware-related work orders for both virtual and physical hardware, following documented procedures and ensuring compliance with applicable licensing terms and conditions.
• Develop relationships and work effectively with appropriate technology teams and business units to manage the tracking and monitoring of software and hardware.
• Serve as an asset management resource, working with facilities and desktop teams to validate hardware location information and ensure changes are made to the system.
• Monitor appropriate system logs and collaborate with team members to address concerns.
• Review software titles that are not under a regular review schedule with appropriate team members.
• Complete processes and procedures related to maintaining and managing the asset management and change management database.
• Assist in coordinating user software audits for software titles in Wellmark’s environment (including cloud environments) as well as those provided via SaaS.
• Work under the guidance of asset management peers to assist in functions related to license reviews, renewals, and license reclamations.
• Serve as a backup to other asset management team members as needed.
• Other duties as assigned.

Requirements

• High school diploma or GED.
• Minimum 2 years of technical exposure in one or more of the following or an internship: IT asset management, software licensing, help desk, servers, desktops, or software development.
• Demonstrated ability to translate technical specifications into non-technical documents.
• Demonstrated understanding of cloud and SaaS environments.
• Strong interpersonal skills with the ability to communicate and cultivate relationships with internal and external stakeholders.
• Ability to give and take feedback constructively and foster cooperation and collaboration across teams.
• Effective communication skills, both verbal and written, with the capability to gather data and develop and communicate solutions.
• Strong detail orientation.
• Effective planning, time management, prioritization, and organization skills.
• Flexible and adaptable with changing priorities.

Preferred Qualifications

• Certified Hardware Asset Management Professional (CHAMP) – International Association of Information Technology Asset Managers.
• Certified Software Asset Manager (CSAM) – International Association of Information Technology Asset Managers (IAITAM).
• Bachelor’s degree in computer science, management information systems, or business.
• Prior experience in IT Asset Management.
• Prior experience with software licensing.
• Prior experience interpreting contracts.
• Prior experience in a Citrix environment.

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (e.g., F1-OPT, F1-CPT, H-1B, TN, L-1, J-1) now or in the future to work in the United States.