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Jobs · Customer Service · Colorado

ASE Customer Service Agent - Full -Time

Skywest Airlines of USA · Aspen, CO · 3 wk ago
Customer Service$20/hrFull-time

About the role

SkyWest Airlines is the career destination for more than 16,000 professionals who are literally "going places" with their careers. SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member. While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in a positive direction.

Responsibilities

  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers, all in a prompt and friendly manner
  • Assist special-needs passengers and resolve customer complaints
  • Communicate clearly with ground personnel and flight crews
  • Calmly handle situations such as canceled and delayed flights
  • Other duties as assigned

Requirements

  • 18 years old or older
  • A High School Diploma or GED
  • Pass a pre-placement background check and drug screen
  • Likely authorized to work in the United States for any employer without sponsorship
  • Lift 50 lbs. with or without reasonable accommodation
  • A flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays
  • This is a full-time position, starting at $20 an hour
  • Employees may be asked to remain onsite beyond their scheduled end time in response to irregular operations
  • This is not a Department of Transportation safety-sensitive position

Qualifications

We are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only need to meet the following criteria:

Skills

Not specified

Benefits

Worldwide flight benefits for you and your family
401(k) match
Profit sharing
Working in a great team atmosphere
The potential to advance within the company
Shift-trade flexibility

Pay

$20 an hour

Schedule

Full-time position

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