Customer Service Facilities Agent (Full-Time)

About the role

We are excited to have you join our passionate team of professionals dedicated to providing top-notch service to our customers and airline partners. As a Customer Service Facilities Agent, you will play a crucial role in maintaining the integrity and functionality of our facilities.

Responsibilities

• General maintenance and repair to include basic plumbing, carpentry, hardware, painting, flooring, and electrical work
• Maintain airport grounds including hangar, terminal, ramp areas, storage pods, parking areas, and offices
• Conduct snow and weed removal
• Complete daily maintenance of steam boiler
• Maintain daily productivity with little or no supervision
• Maintain effective completion of daily work orders

Requirements

• Ability to multitask in a busy, fast-paced work environment
• Ability to work independently, set and meet own deadlines
• Ability to drive a standard transmission vehicle
• Highly organized and detail-oriented
• General construction/plumbing/electrical skills
• Ability to work a flexible schedule

Qualifications and Competencies

• Ability to multitask in a busy, fast-paced work environment
• Ability to work independently, set and meet own deadlines
• Ability to drive a standard transmission vehicle
• Highly organized and detail-oriented
• General construction/plumbing/electrical skills
• Ability to work a flexible schedule

Preferred Qualifications

• Familiarity with the terminal assigned
• Basic knowledge of computer applications and programs
• Ability to read blueprints

Physical Requirements

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from coworkers or tools

Work Environment

• Use of computers and other office equipment
• Some travel is required
• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including nights, weekends, holidays, and/or irregular shifts

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental benefits

Pay

$17.63/Hourly

Schedule

Flexible schedule, including nights, weekends, holidays, and/or irregular shifts.