ASC Front Desk Receptionist

Responsibilities and Duties

• Triage patients to be seen by providers
• Communicating directly with patients and their needs
• Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out Patients: scheduling, referring, verifying prescription based on individual needs
• Aiding Patients to vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Reporting to office manager and/or practice administrator
• Answering all calls, emails and faxes in a timely manner
• Completing administrative tasks upcoming appointments which include but not limited to:
• Calling to confirm patient appointments 2 days in advance
• Informing patient on any balance
• Confirming all new patient paperwork is signed and completed
• Confirming transportation shuttle schedule for patients
• Aiding team with any office related tasks I.E. supplies, preparing workspaces, additional training

Requirements

• Detail-oriented
• Team player
• Excellent communication
• Organized
• Customer Service
• Willingness to cross-train on all other clinical responsibilities
• Spanish speaking is a plus
• Experience using eClinicalWorks or other EHR system preferred
• 1 year clinical experience preferred
• Bachelor's Degree preferred, or equivalent combination of education, training and experience

Physical Requirements & Working Conditions

• Sit and use his or her hands and fingers
• Stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
• Close vision

Limitations and Disclaimer

• Reasonable accommodation can be made to enable people with disabilities
• The above job description is meant to describe the general nature and level of work being performed