Artificial Intelligence (AI) Operations Manager

About the role

The Artificial Intelligence (AI) Operations Manager role will manage the design and implementation of productionized AI solutions to solve business problems. This role will work closely with our data science teams to enable the integration of AI/Machine Learning (ML) models into business processes. These solutions will be scalable, resilient, and secure. This role will manage projects that maintain CI/CD pipelines, productionize models (ML/DL/LLM), and develop integration code needed to deploy AI solutions.

Responsibilities

• Provide managerial leadership to the AI Ops team, drive delivery of productionized Artificial Intelligence (AI) solutions, manage team goals, mentor staff, and recruit top talent.

• - Lead AI Operations associates, partner with data science teams on solution delivery, lead discovery & solution design, and ensure successful delivery of monitoring and maintenance of AI solutions.

• - Guide adherence to compliance, security, and governance processes.

• - Partner with Release Management, Infrastructure, DevOps, etc. to ensure smooth and successful deployments.

Qualifications

• Minimum Qualifications:

  • Bachelor’s Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science, Economics, or equivalent, relevant work experience
  • 5+ years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields.
  • 3+ years of experience leading project(s), mentoring and/or coaching experience, demonstrated subject matter expert in department.

• Preferred Qualifications:

  • Master’s Degree in Statistics, Mathematics, Engineering, Data Science, Computer Science.
  • 8+ years of experience in AI Ops, ML engineering, data science, data engineering, DevOps, analytics, or related fields.
  • Experience building or supporting enterprise-scale generative AI solutions, including LLM-based applications and high-volume production use cases.
  • Background working in highly regulated industries (financial services preferred) with strong familiarity in data privacy, governance, and compliance requirements for AI/ML.
  • Demonstrated ability to improve and mature AI/ML operational processes, streamline workflows, and drive efficiency while partnering across onshore/offshore teams.

Skills

• Artificial Intelligence Technologies

• AWS Cloud Computing

• Databricks Platform

• DevSecOps

• Machine Learning Techniques

• Python (Programming Language)

• Researching New Technologies

• Software Engineering Principles

Benefits

Reports To: Senior Manager and above
Direct Reports: 2 - 5

Work Environment: Normal office environment.
Required to work onsite, full-time within 60 miles of a posted Bread Financial location. May require additional work hours during evenings, weekends or holidays to support production applications.

Travel Ability: To travel up to 5% quarterly

Physical And Mental Requirements: Stationary Position/Seated
Typing/Writing
Focus and complete tasks in situations that have a speed or productivity metric
Maintain focus in high pressure or fast-paced work environment

Pay

$133,500.00 - $241,900.00 Full Salary Range For Position

Schedule

Full-time

Company Information

About Bread Financial®
At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally.

Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending and saving solutions to millions of U.S. consumers. Our payment solutions deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, technology, electronics, jewelry, home and specialty apparel through our co-brand and private label credit cards and pay-over-time products providing choice and value to our shared customers. Additionally, we offer Bread Financial general purpose credit cards and saving products that empower our customers and their passions for a better life. Bread Financial proudly marks 30 years of success in 2026.

To learn more about our global associates, our performance and our sustainability progress, visit breadfinancial.com or follow us on Instagram and LinkedIn.

Bread Financial offers competitive pay, a comprehensive selection of benefit options including 401(k).

The Company is an Equal Opportunity Employer.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for the Company.

The Company participates in E-Verify.

The Company will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with the requirements of all applicable federal, state, and local laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Applicants with criminal histories are encouraged to apply.

The Company complies with the Americans with Disabilities Act (ADA), as amended, and all applicable state/local laws.

The Company will provide accommodations to applicants needing accommodations to complete the application process.

Applicants with disabilities may contact the Company to request and arrange for accommodations.