Art Museum Operations Assistant

The Art Museum Operations Assistant supports daily operations, museum programming, external reservation coordination, and exhibition preparation at the Art Museum. Reporting to the Visitor Services and Operations Manager, this outward‑facing role engages with visitors, event organizers, and museum staff, requiring strong customer service, professionalism, organization, and communication in a collaborative, creative environment.

Responsibilities

• Coordinate frontline work schedules, ensuring proper shift coverage through effective communication with team members.
• Assist with onsite operations, including opening and closing Art Museum sites and providing coverage on Saturdays.
• Provide on‑site support during public hours when full‑time staff are unavailable, serving as the primary point of contact for visitor and operational needs.
• Uphold museum policies and procedures during external reservations and act as the on‑the‑ground contact for organizing groups.
• Assist the Collections team with exhibition preparation needs as needed.
• Support museum projects and campus‑wide initiatives and annual events that promote the museum.
• Track attendance for external reservations held at the Reeves Museum of Ceramics and Watson Galleries.
• Assist with physical setup and breakdown of external reservations at the Reeves Museum of Ceramics and Watson Galleries.
• Collect and analyze visitor feedback.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required; Associate’s Degree preferred.
• Experience in hospitality, public schools, museums, galleries, or academic institutions preferred.
• Experience with exhibition preparation preferred.
• Availability to work weekends and some evenings.
• Detail‑oriented with strong multi‑tasking and organizational skills.
• Self‑starter able to work independently and interact professionally, discreetly, and courteously with staff and clients.
• Ability to manage multiple projects, priorities, and deadlines in a fast‑paced environment.
• Calm and effective under high‑stress situations.
• Ability to respond to security or emergency situations with good judgment.

Schedule

Wednesday – Friday, 1:30 p.m. – 5:00 p.m.; Saturdays, 10:00 a.m. – 5:00 p.m.

Pay

Hourly rate: $19.50.

Position Type

Non‑Exempt, Part‑Time, Non‑Benefit Eligible.