Armed Site Supervisor - Open Availability Required

About the role

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s). Acts to ensure that all post orders are followed, established rounds are completed, and required reports are filed. Notifies proper authorities and client in emergency situations.

Responsibilities

• Coaches and disciplines personnel; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company.
• Ensures adequate coverage of all posts and positions in conjunction with company management.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives to provide assurance that security requirements are met and to deliver quality customer service.
• Carries out supervisory duties such as interviewing, orienting, training, planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; making hiring and termination recommendations.
• May perform the duties of a Security Officer in accordance with post orders and company policy.

Requirements

• High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience.
• Minimum 2 years of experience in retail preferred.
• May be required to hold and maintain any applicable state, county, and municipal license for Security Officers.
• Knowledge of security operations with an emphasis on patrol, inspection, and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security and safety devices and controls.
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
• Ability to track and maintain schedule assignments.
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels, and across diverse cultures.
• Good organizational skills and strong customer service orientation.
• Ability to write routine correspondence, including logs and reports.
• Courteous telephone manner.
• Ability to adapt to various sites and changes in post procedures.

Working Conditions

• Requires the physical and mental capacity to perform effectively all essential functions, with or without reasonable accommodation.
• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under urgency and pressure.
• May be exposed to stressful situations, such as challenging individuals in or approaching unauthorized areas.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
• Directing and disciplining staff in a positive manner.
• May be required to work overtime without advance notice.
• Required ability to handle multiple tasks concurrently.
• Frequent sitting, standing, and walking for long periods; may involve climbing stairs and walking on inclines or uneven terrain.
• Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling.
• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.
• Regular use of vehicle for the performance of duties.
• On occasion, may be required to perform stressful and physical activity.
• Depending on assignment, may be exposed to inclement weather or required to work in environments needing protective gear and devices.
• May be exposed to or required to handle sensitive and confidential information.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work (vacation, sick time, or PTO depending on local requirements)
• Some populations may access earned wages on a daily basis prior to payday (restrictions and fees may apply; certain waiting periods may also apply)