Armed Security Officer Healthcare Patrol

About the role

As an Armed Security Officer in a healthcare location in Durham, NC, you will serve and safeguard clients by conducting routine patrols, monitoring access points, maintaining a visible presence to deter incidents, and supporting a welcoming environment for patients, visitors, and staff. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with professionalism.

Responsibilities

• Provide customer service to patients, visitors, staff, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities in a healthcare setting.
• Respond to incidents, medical emergencies, disturbances, and other critical situations in a calm, problem-solving manner while following established protocols.
• Conduct regular and random armed patrols of building interiors, parking areas, entrances, and perimeter areas to help deter unauthorized activity and identify potential concerns.
• Monitor access points and visitor activity, assist with access control procedures, and report security-related incidents or unusual conditions to appropriate personnel.
• Complete required reports and documentation accurately, maintain professional communication with healthcare personnel, and support a respectful environment for all individuals at the location.

Requirements

• Possess an armed guard card or license.
• Be at least 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• Subject to a background investigation in accordance with all federal, state, and local laws.
• Subject to a drug screen to the extent permitted by law.
• Participate in industry-specific security training programs.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Preferred Qualifications

• Comfortable using a computer or tablet.
• Access control and badge experience.
• Customer service experience.

Pay

$23.69 / hour

Schedule

• Monday: 12:00 PM - 08:00 PM
• Tuesday: 12:00 PM - 08:00 PM
• Wednesday: 12:00 PM - 08:00 PM
• Thursday: 12:00 PM - 08:00 PM
• Friday: 12:00 PM - 06:00 PM

Position Type: Full Time

Benefits

• Access to exclusive technology to view and claim additional shifts to earn more.
• Paid training and access to career growth opportunities.
• Retirement savings plan.
• Medical, dental, vision, basic life and AD&D, and disability insurance.
• Discounts on top brands and services through the Perks Program.