Armed Security Officer - Childrens Hospital

About the role

This is a uniformed, armed security position responsible for providing a visible deterrent to criminal activity, ensuring the safety of patients, Associates, and visitors, and protecting hospital buildings, assets, and premises. The Armed Security Officer responds to emergency codes, internal/external disaster events, conducts preliminary investigations of reported incidents, and performs other security-related tasks as directed by a supervisor or manager. Flexibility in hours and the ability to rotate between facilities, including travel when necessary, are required. CHRISTUS-approved uniforms must be worn in accordance with dress code requirements.

Responsibilities

• Meets expectations of applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Conducts frequent security patrols of facilities and grounds as assigned.
• Identifies and reports trends related to security issues and recommends actions.
• Takes initial information for incident reports, ensuring proper grammar, spelling, and punctuation while noting only facts; submits reports by the end of the assigned shift.
• Responds promptly to all service requests relayed by supervisor, telephone, pass-on, email, radio, cell phone, or other correspondence in a courteous and expeditious manner.
• Handles the collection, inventory, and return of lost and found items, patient valuables, and personal property according to policy.
• Enforces all rules, regulations, policies, and procedures of CHRISTUS Health and state laws.
• Controls and enforces facility parking using patrols, violation warning citations, towing, booting, and explanation of rules as applicable.
• Assists clinical/non-clinical Associates with combative patients or visitors.
• Demonstrates competence in performing assigned client care responsibilities to meet the age-specific and developmental needs of persons served.
• Demonstrates proficiency in operating the Attendant Console, Paging System, security radio/dispatch system, Digital Video Recorder (NVR) security monitors (CCTV), and the general overhead paging system.
• Proficient in using a PC to generate electronic daily activity security reports, incident reports, emails, and other applicable electronic correspondence.
• Promotes a safe environment by reporting safety hazards observed during security rounds (e.g., broken water/sprinkler lines, burned-out lighting, smoke/gas odors, tripping hazards).
• Adapts assigned client assessment, treatment, and/or care methods to accommodate physical, cultural, age-specific, and developmental needs.
• Demonstrates competence with handgun, handcuffs, baton, non-crisis intervention certification, and two-way radios.
• Frequent exposure to aggressive behavior and emotionally charged situations.
• Occasional exposure to hazardous conditions such as fires, chemical spills, and flooding.
• Frequent exposure to heat and cold from external weather conditions.
• Long periods of walking, standing, stooping, and lifting; must be physically fit to restrain individuals and assist nursing staff with lifting patients of all sizes.
• Performs other duties as assigned.
• Must remain mentally alert at all times.
• Must have excellent written and verbal communication skills.
• Must make immediate decisions regarding laws, policies, and procedures.
• Must handle multiple tasks and prioritize effectively.
• Must manage personal stress and potential violence.

Requirements

• High School Diploma or equivalent required.
• Minimum two (2) years of armed security experience (may be substituted by Honorable Military Service) preferred.
• Law enforcement experience preferred.
• Healthcare security experience preferred.

Qualifications

• Verbal de-escalation training must be completed within 60 days of hire.
• BLS certification required within 60 days of hire.
• Expandable Baton training, defensive tactics training, firearms training, weapon qualification, and firearms retention training must be completed prior to receiving authorization to carry a weapon.
• Successful completion of pre-employment and post-offer assessments, including the Minnesota Multiphasic Personality Inventory -2 (MMPI-2-RF-PCIR), the California Psychological Inventory (CPI), the Police and Public Safety Selection Report (PPSSR), the Personal Experience Inventory (PEI), and a clinical interview by a third-party psychologist.
• Must pass random drug test screenings.
• Valid Driver’s license required; must maintain an acceptable driving record (no more than one moving violation or chargeable accident within a 12-month period).
• For Texas positions: Must hold an active Level 3 Commission with the Texas Department of Public Safety Private Security Bureau (TDPSPSB). New hires must obtain their commission prior to hire if they have completed the TDPSPSB security commission course.
• For New Mexico positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security.
• For Louisiana positions: Officers may not carry a weapon on duty until completing 40 hours of training and receiving a letter of authorization from the CHRISTUS Vice President of Security.

Schedule

3 days, 12-hour shifts.

Work Type

Full Time