Armed Security Officer

Shea Medical Center - 9003 E Shea Blvd, Scottsdale, AZ 85260

About the role

The Armed Security Officer patrols designated HonorHealth properties, screens visitors, and performs other activities related to the safety and security of staff, patients, and visitors. Some activities can involve elements of danger or risk of injury and restraining patients. Protects HonorHealth property, staff, patients, and visitors when needed.

Responsibilities

• Ensure a safe and secure hospital campus.
• Patrol assigned areas, checking for suspicious activity or safety/fire hazards.
• Investigate and/or report hazards, unusual or suspicious circumstances to the appropriate leadership personnel.
• Check doors and windows of buildings to ensure they are tightly closed and locked; note in written log any unlocked doors/windows; submit information to supervisor and/or manager.
• Monitor and manage ingress flow through weapons detection systems in accordance with operational procedures, while maintaining a professional and welcoming demeanor.
• Demonstrate vigilance in identifying threats and hazards involving continuous monitoring, awareness, and proactive measures to detect and mitigate potential risks.
• Escort people/property to desired destination when monies, documents or safety of property or persons are a concern.
• Respond to alarms and dispatched calls and take appropriate actions.
• Unlock buildings/doors after checking identification and compliance with hospital policies.
• Enforce organizational policies (e.g., parking, smoking, badge compliance).
• Provide training to staff as needed.
• Act as first responder to disturbances/emergencies such as infant abduction alarms, fire alarms, panic alarms, intruder alarms, restraint calls anywhere in hospital or on hospital grounds.
• Respond to urgent security calls immediately, which may require rapid stair climbing, running/sprinting, moving of heavy equipment, and other associated tasks.
• In the event of emergencies, take charge of maintaining order, safety, and protection of personnel and property.
• Interact with and control hostile, belligerent, aggressive individuals involving some element of danger or risk of injury.
• Subdue resisting, aggressive, combative, and distressed individuals and apply appropriate restraint equipment when ordered by proper medical authority and in compliance with hospital policy/procedure.
• Assist law enforcement officers and security leadership with protection details, crowd control, and surveillance at large public events.
• Assist in providing security for mass casualty events including setting up decontamination equipment.
• Document policy violations in citations or emails.
• Maintain a daily log of activities.
• Provide and relay information as directed.
• Complete required training and annual/quarterly in-services.
• Participate in security department training and continuing education programs, including Nonviolent Crisis Intervention Techniques, Self Defense Tactics & Techniques, quarterly firearms training, and annual firearms qualifications leading to certification in the use of specialized equipment.
• Represent HonorHealth as a brand ambassador; greet patients/visitors/vendors/staff with a smile.
• Collaborate with and maintain positive working relationships with community partners.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED – Required
• Associate's Degree or equivalent from a recognized college or trade school – Preferred
• 10 years law enforcement experience with separation in “good standing”, or retired law enforcement – Required

Qualifications

• Driver License – Required
• Arizona LEOSA Certified – Required
• Successful completion of the HH Armed Security Officer Training Program within 90 days of hire – Required
• Basic Life Support certification through the American Heart Association, within 60 Days – Required
• Taser certification within 90 days of hire by HonorHealth Public Safety/Certified Taser Instructor – Required