Armed Security Officer

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide a sense of purpose. Work in a dynamic, welcoming, and collaborative workplace as part of a team that contributes to a culture positively impacting the communities and customers we serve.

About the role

The Armed Security Officer provides armed protective services in accordance with Allied Universal standards for a high-profile customer. Duties include armed patrols, access control, CCTV and alarm monitoring, incident reporting, and customer service. You will help ensure the safety of customer personnel, visitors, and property by deterring threats, enforcing procedures, and responding to emergencies with professionalism and strict adherence to security protocols.

Responsibilities

• Ensure the facility is provided with high-quality security services to protect people and property
• Build, improve, and maintain effective relationships with client employees and guests
• Report safety concerns, security breaches, and unusual circumstances verbally and in writing
• Handle security issues and emergency situations according to protocol
• Follow all directives relating to site-specific operations, including manuals and post orders
• Greet and welcome visitors and employees; answer questions and assist as needed
• Patrol the facility on foot or in a vehicle
• Answer phones, monitor closed-circuit television systems and alarms

Requirements

• High school diploma or equivalent
• Current driver’s license if driving a company or customer-owned vehicle
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Must possess, or be able to obtain, each of the following:
  • Basic Life Support CPR/AED and First Aid from the AHA or ARC
  • Federal and state firearms qualifications
  • National Weapons Detection Training Program (NWDTP) certification
  • OC, Baton, and handcuffing certification
  • Defensive tactics and de-escalation tactics certification
• Must possess one or more of the following:
  • Minimum of two (2) years of armed security experience
  • Minimum of two (2) years of US military service
  • Minimum of one (1) year full-time armed civilian law enforcement experience
• Minimum of 21 years of age, or higher as required by applicable law or contractual requirements
• Able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication skills; able to write informatively, clearly, and accurately; able to speak, read, and write fluently in English
• Problem-solving skills; able to assess and evaluate situations effectively; identify critical issues quickly and accurately
• Attention to detail; able to compile, sort, and interpret data
• Active listening skills; able to mediate conflict with tact and diplomacy

Preferred Qualifications

• Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)
• DHS Homeland Security Federal Protective Service Clearance
• Associate’s degree or higher in Criminal Justice, Security Management, Business, or a closely related field

Benefits

• Health insurance and eligibility for the company’s retirement plans
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more