Area Vice President, Field Operations - Eastern New York

About the role

The AVP Field Operations is responsible for a workforce of over 500 employees, ensuring they are well-trained, motivated, and ready to deliver exceptional service. This position is based in Schenectady and requires travel throughout New York state, western Massachusetts, and small sections of Pennsylvania and Vermont.

Major Responsibilities

• Oversees all field service, plant maintenance and construction activities for the Eastern NY Area
• Develop and execute plans to achieve operational and financial goals and standards set by regional and corporate leadership
• Develop appropriate staffing, work productivity, and quality standards to ensure high level of network reliability and customer service
• Ensure engaged workforce by maintaining morale
• Ensure compliance with company and legal requirements
• Cook up coordination with regional, corporate and cross-business unit partners to ensure company-wide goals are met
• Manage complex projects to ensure timelines and flawless execution are obtained
• Manage disaster recovery to ensure prompt service restoration
• Review and analyze Field Ops metrics, evaluate variances and establish appropriate action plans for improvement
• Select, develop and maintain excellent talent at all levels in the organization

What You’ll Bring To Spectrum

• Experience working in the cable/communication business (10+years)
• Management of annual budget preparation and implementation (8 years)
• Senior level management experience (10+years)

Qualifications

• Bachelor’s degree or related field experience equivalent
• Field Experience is inclusive of fulfilment/capacity management, construction/engineering, and plant maintenance
• History of success in field operations leadership with proven ability to motivate your Team to achieve a common goal with both willingness and experience in taking on challenges, providing clarity, direction, and motivation

Pay & Benefits

The base pay for this position generally is between $195,200.00 and $325,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Learning Culture and Dynamic Growth

We invest in your learning, offering training, hands-on experience, and mentoring to advance your career.

Equal Opportunity Employer

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.