Area Supervisor-Charleston, SC

About the role

This position is located in Charleston, SC. As the Area Supervisor, you will assist the District Operations Manager in managing operations for up to 30 multifamily (apartment) communities within an assigned district. You will work alongside frontline employees, splitting your time between recruiting, staffing, training, and oversight of the remote workforce who service our communities. Your primary function is to ensure that day and nightly trash pick‑up is completed per schedule to 100% client satisfaction. As new communities are added, you will assist the field team to ensure a successful rollout and service launch.

Responsibilities

• Ensure satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area
• Complete doorstep trash/recycling collection services as needed in your area
• Perform additional services as needed at assigned communities, which may include porter service, bulk item hauling, pet station waste removal, pressure washing, compactor clean‑up, and light community cleanliness tasks
• Conduct on‑site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies
• Monitor staff check‑in/out and overall time to completion using proprietary technology
• Recruit, train, and onboard new staff; provide continuing education as needed
• Assist with training new members of management as needed
• Assist manager with semi‑monthly payroll by keeping proprietary technology up to date
• Attend weekly meetings with manager, HR, etc.
• Partner with direct manager on execution of rollout/launch of service on new properties
• Attend resident events at the communities
• Provide on‑call support to workforce
• Manage workforce inventory/supplies, including Butler Uniform, Tote Bags, etc.
• Work collaboratively and communicate effectively with the direct manager and other business units as required to serve the customer and Butler Plus team
• Must be able to lift up to 50 lbs.
• Other duties as assigned

Requirements

• High school diploma or equivalent
• Experience managing a remote workforce of up to 50 who work 5‑7 days a week (roughly 2‑3 hours per day)
• Basic employee relations experience as it relates to hiring and management
• Experience in multi‑site operations
• Experience providing customer service
• Excellent oral and written communication skills
• Strong planning, time management and organizational skills
• Strong work ethic and quality improvement orientation
• Ability to build trust and rapport; effectively communicate with co‑workers, employees, and customers
• Self‑motivated and resourceful
• Ability to work independently
• Able to self‑manage with some supervision
• Collaborative/team player
• Embody our core values: Figure It Out, Champion of Change, Do the Right Thing, never “Not My Job,” and Expect Excellence

Qualifications

• AA degree preferred or workforce experience

Benefits

• Competitive base salary
• Company vehicle provided at no cost to employee; gas, insurance and maintenance all paid for OR monthly truck/gas stipend when using personal vehicle
• Monthly cell phone stipend
• Healthcare plans (medical, dental, vision, life)
• 401k company matching plan
• Maternity, paternal, and additional leave options
• Remote position within the city of need
• Flexible personal time off (PTO)
• Fun, collaborative, and team‑oriented work environment with training and a feedback‑rich culture