Area Service Representative #593

About the role

Rug Doctor is hiring a full-time, Monday-Friday, Area Service Representative (ASR), and is seeking a responsible, self-starter to provide delivery of products and the service of display/equipment, while providing superior customer service to established retail accounts. The Area Service Representative ensures that the rental display is clean, stocked and well maintained at multiple retail locations on an assigned route.

The service stop includes inspecting, cleaning and servicing rental machines. As needed, the Area Service Representative will implement new and improved processes and procedures. The Area Service Representative projects the confidence and safety of Rug Doctor, while extending customer-friendly service to those who use and benefit from our products and services.

Responsibilities

The Area Service Representative will be responsible for ensuring that the rental display is clean, stocked, and well maintained at multiple retail locations on an assigned route. This includes inspecting, cleaning, and servicing rental machines, as well as implementing new and improved processes and procedures as needed.

Requirements

• Must be at least 21 years of age
• High school diploma or GED (preferred)
• Valid state driver’s license and clean driving record
• Meet physical requirements - bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75 lbs.
• Ability to work in different climates - hot, cold, etc.
• The ability to drive a vehicle for consecutive hours in a day

Qualifications

• Desire to learn and practice company standards
• Friendly, with exceptional communication skills
• Dynamic, with an outgoing personality
• Customer service oriented
• Mechanical aptitude
• Able to work independently and solve problems
• Basic computer skills
• Available Full Time, 38-40 hours, Monday-Friday, Saturday (as needed)
• Excited about a career, not just a job

Benefits

• Company vehicle - Includes fuel, maintenance, insurance, and repairs
• Paid training
• Company uniforms
• Company credit card for business-related expenses - travel, meals, etc.
• Paid Time Off and Holidays
• Medical, dental, vision, STD/LTD, Life and other optional benefits
• 401(k) plan with Company match
• Educational Reimbursement