Area Sales Operations Manager

About the role

Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience.
Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance.
Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements.
Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels.
Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed.
Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development.

Responsibilities

• Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance
• Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements
• Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels
• Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed
• Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development

Requirements

Excellent written and verbal communication skills with the ability to engage at various levels of management
Highly organized, detail-oriented, and able to multitask in a fast-paced environment
Strong problem-solving and decision-making skills, ensuring efficiency and compliance
Experience with bus terminal operations is preferred but not required
Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization
A proactive approach to improving regional operations, driving KPIs, and mitigating risks

Qualifications

Must reside in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC

Skills

Strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels

Benefits

Comprehensive Wellness Coverage – Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care).

401(k) Matching – 401(k) plan with up to 4% company matching contributions.

Flexible Time Off – Take time off when you need it, as you need it, subject to business needs and manager approval.

Paid Parental Leave – 8 weeks of fully paid leave to support new parents and growing families.

Company Paid Life Insurance – Basic company-paid life insurance equal to your annual salary.

Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services.

Tuition Support – Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service.

24/7 Employee Assistance Program – Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year.

Work from (M)Anywhere – Depending on your role, work from another location for up to 60 days per year.

Pay

$80,000.00 - $95,000.00 USD

Schedule

Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships