Area Practice Manager - Grand Blanc and Lapeer MI

Responsibilities

• Manage and implement patient operational processes to provide a brand standard experience.
• Develop and oversee operational processes that entail open and clear communications to all patients and superior follow-up.
• Maintain highest clinical and service standards across every touch point in the organization.
• Monitor measurement through client survey initiative.
• Work as a Manager position, coaching, staffing, backfilling, and assisting the Practice Manager position as needed.
• Recruit, train, compensate, motivate, and retain team members.
• Create personal and professional development plans and updated job descriptions.
• Measure and improve employee satisfaction.
• Contribute to productive practice outreach and marketing initiatives including personal outside calls, CEs, lunch n' learns, conferences, etc.

Requirements

• Proven experience in leading and building an organization.
• 3 - 5 years of prior management experience in an environment where you were responsible for managing a P&L as well as daily staffing schedules.
• Financial acumen, forecasting, understanding of daily reporting, and achieving profitability and patient mix goals.
• Exceptional communication and strong knowledge and application of the English language, including grammar and spelling.
• Tech-savvy, clinical understanding, ability to work within tight deadlines, and innovation.