Area Personal Training Director

Responsibilities

• Hire, train, and develop Personal Training Manager’s for all locations.
• Achieve and exceed the Company KPI’s (Key Performance Indicators).
• Maintain and enhance to track and evaluate client sessions.
• Coordinate lead flow management.
• Ensure that programs and operational protocols in place to ensure the achievement of client satisfaction.
• Lead and educate the team and provide leadership to reinforce the contributions in which Personal Training delivers to provide greater client engagement and retention.
• Ensure that each club follows company policies and values as well as health and safety procedures.
• Ensure that the Team has current and up-to-date Personal Training certifications.
• Assist in the implementation and promotion efforts as they pertain to upcoming club events.
• Model team expectations by interacting and observing team members, checking the details of member experiences, making recommendations, and proactively solving problems.
• Ensure that PT Labor expenses never exceed budget (without prior written approval from the VP of PT) by managing schedules and ensuring a high ROI on trainer non-session activities.
• Directly responsible for the department's financial performance through your personal production, as well as the performance of your Managers and trainers.
• Directly responsible for achieving your personal and departmental monthly revenue goals.
• Conduct monthly trainings with your regions trainers to ensure Fit Fusion standard is being upheld.
• Conduct weekly meetings to oversee systems and procedures passed down by Executive team.
• Partner directly with the GM to ensure that the membership team is booking CrunchONE Kickoffs effectively and that all MSRs are building value in the service at a high level.
• Ensure that there is consistent inspection, coaching and accountability of all trainers performing Kickoffs to ensure conversion success.
• Ensure that PT Labor expenses never exceed budget (without prior written approval from the VP of PT) by managing schedules and ensuring a high ROI on trainer non-session activities.
• Responsible for the ongoing recruitment, hiring and onboarding of Personal Trainer Managers and PT team if needed to ensure that staffing levels are conducive to the growth of the department.
• Develop a high performing team through consistent coaching, accountability and development.
• Effectively communicate all department and/or club initiatives, standards and directives.
• Establishes and develops a collaborative and results-focused Personal Training Team.
• Creates a positive and healthy workplace environment that provides opportunities for staff advancement.
• Successfully audits payrolls for all Personal Trainers and Personal Training Managers in a timely manner.
• Work in Tandem with RDO/RGFC to ensure cohesiveness amongst all departments.
• Ensure all onboarding process’ are being completed effectively and efficiently.

Requirements

• A related University degree (in Exercise Science, Exercise Physiology or Kinesiology) or equivalent experience strongly preferred.
• Current, nationally recognized personal training certification required.
• 5 years related sales experience.
• 5 years' experience in the fitness industry.
• 3 years of leadership and people management experience including proven success in leading, coaching and motivating teams and individuals to achieve goals and objectives.
• Demonstrated ability to motivate and influence all levels of the organization.
• CPR & First Aid are required and must be maintained through employment.
• Ability to create and sustain a culture of service focused on hospitality, caring, welcoming and fun.
• Demonstrated knowledge of fitness equipment and wellness strategies.
• Strong communication (oral and written), interpersonal and relationship-building skills.
• Strong MS Office software skills with an ability to adapt learning to incorporate new technologies.
• This position will operate out of a designated “home club.” Ability to travel extensively (travel over 50%) to multiple Crunch locations in the Fit Fusion network.