Area Medical Practice Manager

About the role

Huntsville Hospital Urgent Care is looking for an Area Manager to join our team in Florence and Muscle Shoals, AL. The ideal candidate will have previous experience in a healthcare office and enjoy participating in both daily operations and management functions for their two locations.

Job summary

The overall operational responsibility for the business functions of the assigned centers to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.

Key responsibilities

• Evaluates patient flow through the center to ensure appropriate utilization of business resources
• Monitor wait times for the center and manage the workflow accordingly
• Identifies opportunities to increase business and scope of services provided by the center
• Ensures high team member morale and a professional, effective, and efficient working atmosphere
• Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary
• Owns the performance results in regards to patient experience, patient volume, financial results and service standards
• Serve as the communication liaison between the home office and all center team members
• Understands work flow and function of all positions
• Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help
• Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health
• Implement the policies and procedures from the Home Office. Follow all operational guidelines
• Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders

Supervisory responsibilities

Oversee all team members assigned within your area

Requirements

• 1-3 years of healthcare management experience required; Urgent and/or Primary Care experience is preferred
• Working knowledge of work flow and scheduling
• Must be able to maintain a highly structured environment

Benefits

• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Continuing Education Reimbursement
• Paid Time Off
• and MORE!