Area Manager - Station

About the role

Oversees the day‑to‑day and long‑term operations and staff within a defined area(s) of a FedEx facility. Supports the FedEx Safety Above All Culture and is responsible for ensuring safe and efficient package sortation through the management of Operations Supervisors overseeing Package Handlers, while maintaining productive relationships with employees.

Responsibilities

• Champion FedEx’s Safety Above All Culture and support related initiatives.
• Manage hiring, terminations, coaching, training, recognition, rewards, performance evaluation, discipline, employee concerns, and staff productivity.
• Plan, organize, staff, direct, and control day‑to‑day facility operations.
• Assign and manage Operations Supervisors to ensure safe, efficient sortation of packages, minimizing cost and maximizing quality, including trailer movement, tracking, and administration.
• Set strategic goals for the work area and achieve quality, service, cost, and productivity targets based on projected volume, headcount, and special circumstances.
• Oversee daily visual inspections of loads to ensure proper quality for customers and vendors.
• Direct and guide Operations Supervisors to ensure common understanding of operational updates and daily goals.
• Ensure compliance with all FedEx policies, procedures, and applicable governmental regulations.
• Participate in the development and administration of company safety strategies and programs.
• Foster a safety‑conscious culture by advocating for safety compliance and initiatives.
• Perform other duties as assigned.

Minimum Education

High school diploma or GED required.

Minimum Experience

• Eighteen (18) months experience as an Operations Supervisor at FedEx, or
• Two (2) years previous management experience, operational leadership, military leadership, or project/team leader experience, or
• A combination of one (1) year as an Operations Supervisor at FedEx and one (1) year of previous management, operational leadership, project or team leader, or military experience.

Knowledge, Skills, and Abilities

• Ability to inspire a shared vision and empower and motivate a team.
• Demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.
• Proven ability to apply sound business judgment to establish and accomplish goals.
• Customer service skills necessary to respond professionally to requests and issues.
• Strong verbal and written communication skills for various audiences and for providing employee instruction on processes and practices.
• Ability to read, interpret, and draw conclusions from numerical data and written information.
• Proficiency with Microsoft Office software and web‑based applications.
• Ability to maintain a working knowledge of relevant technology‑based projects, including various devices and computer‑based applications.