Area Manager, SSD

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals to join our team as an Area Manager. In this role, you will lead a team of hourly employees and play a key part in maintaining our customer expectations to ensure orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile (where the product is housed and ready for order), Middle mile (where the order is hauled to your area), and Last mile (when the product is delivered to the customer’s door). Rapid and Rural Logistics (R2L) specializes in delighting customers with speed in last-mile delivery. We are a combination of operations and support teams aligned to innovate the last-mile customer experience.

Responsibilities

• Support, mentor, and motivate your team
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with support teams including Safety, Ops Integration, Loss Prevention, and Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
• Work a flexible schedule (weekends and/or overnight shifts)

Requirements

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement, or lean techniques experience

Pay

USA, OR, Portland - $70,000.00 - $90,900.00 USD annually

Benefits

• Sign-on payments and restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance with option for supplemental life plans
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Learn more about our benefits at amazon.jobs/en/benefits.