Area Manager - Quality Assurance/Systems PHL1

Position Summary

Communicate with or to individuals or groups verbally and/or in writing e.g., customers, suppliers, associates.

Responsibilities

• Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).
• Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.
• Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.
• Identify associate, customer and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
• Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback, teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
• Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).
• Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.
• Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors, and supporting the continuing development of current and future systems applications.

Qualifications

Minimum Qualifications: Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications: Inventory Management, Microsoft Office, Walmart Logistics Systems. Bachelor's: Business, Bachelor's: Logistics.

Competencies

• Respect the Individual: Builds high-performing teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform. Works collaboratively, builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Attracts and retains the best talent; empowers and develops talent; recognizes others' contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving). Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Serve Our Customers and Members: Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans. Makes decisions based on data, insights, and analysis; balances short and long-term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; encourages learning from mistakes. Drives continuous improvements; adopts and encourages the use of new technologies and skills; supports others through change.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment and will meet or exceed the requirements of paid sick leave laws, where applicable.
• Live Better U: a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• Additional compensation includes annual or quarterly performance bonuses and may include Regional Pay Zone (RPZ) based on location.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

This response is AI-generated, for reference only.