Area Manager: North Florida

About the role

The Area Manager leads the performance and operations of multiple locations (5-8) within a defined geographic area. This role is responsible for driving school performance, ensuring operational excellence and quality/safety standards, developing school leadership, and delivering an exceptional customer experience.

Responsibilities

• Develop and execute area-wide business plans aligned to achieve company targets.
• Ensure achievement of performance targets with a strong emphasis on school growth and enrollment, safety, and compliance.
• Collaborate with School Directors to drive school performance, devise strategies to achieve performance metrics and increase profitability.
• Cascade priorities to school directors and ensure consistent execution across locations.
• Drive revenue growth and profitability across the area; monitor area performance targets and KPIs.
• Identify opportunities, and implement initiatives to improve efficiency (quality, marketing, community presence, enrollment) by leveraging data.
• Prepare and manage area-level budgets; monitor expenses and operational costs.
• Review financial metrics for each location; take corrective actions to improve operational efficiency and cost control.
• Identify trends and opportunities; implement continuous improvement initiatives across the area.
• Ensure exceptional customer service standards; resolve escalated customer issues promptly and professionally.
• Ensure consistent operational execution across all schools (workforce management, quality, compliance).
• Recruit, hire, train, and develop school directors; conduct regular performance reviews and provide ongoing coaching.
• Foster a high-performance culture through coaching, training, and succession planning.

Requirements

• Bachelor’s degree in education, business, retail management, operations, or a related field preferred (or equivalent management experience).
• 5 years of progressive leadership experience in a general manager or equivalent role (retail, hospitality, or similar customer-facing sectors).
• Demonstrated track record of achieving performance targets and improving unit level KPIs.
• Strong leadership, communication, coaching, and people skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Proficiency with MS Office (Excel, PowerPoint) and PowerBI (preferred) or other data analytics systems.
• Ability to travel at minimum 75% of the time to school locations in the district.
• Possess a valid driver's license with clear motor vehicle record.

Qualifications

• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Experience in managing teams and leading change.
• Knowledge of educational and child care industry best practices.

Skills

• Strategic planning and execution.
• Data analysis and interpretation.
• Leadership and coaching skills.
• Customer service and conflict resolution.
• Financial management and budgeting.

Benefits

• Bi-weekly paid.
• Salary range $80,000 - $87,000.
• Eligible for Support Central bonus program based on annual achievement of company performance.
• Equipment Provided: Company-issued laptop, iPhone, and iPad, plus mileage reimbursement.
• Health and Wellness Benefits: Medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.
• Tuition reimbursement.
• Childcare discount available to all employees.
• Corporate partner Discounts.

Pay

Compensation based on position, education and experience. Salary range $80,000 - $87,000.

Schedule

This position requires frequent travel between sites. Minimum 75% travel required.