Area Manager

Sev Laser has 70+ locations all over the country and is currently expanding. We are seeking an Area Manager to join our team.

Sales Management

• Drive sales performance by setting ambitious yet achievable goals for the team.
• Monitor sales figures and trends, providing insights to improve performance.
• Collaborate with the marketing team to develop promotional strategies that boost sales and customer engagement.

Team Leadership & Development

• Foster a positive and motivating work environment that emphasizes teamwork and accountability.
• Engage in coaching-in-the-moment training to address performance issues and encourage skill development among team members.
• Conduct regular one-on-one check-ins to provide constructive feedback and guide career development.

Operational Excellence

• Ensure that all office tasks are performed efficiently and in accordance with company policies and procedures.
• Maintain inventory levels and assist with ordering supplies to ensure uninterrupted operations.
• Oversee scheduling to optimize staffing levels during peak times and ensure adequate support for customers.

Customer Experience

• Uphold a high standard of customer service, ensuring that all team members address client needs effectively and professionally.
• Implement feedback systems to understand customer satisfaction and identify areas for improvement.
• Handle escalated customer concerns with professionalism and resolve issues promptly.

Performance Culture

• Lead by example in promoting a performance-driven culture, celebrating successes, and addressing challenges.
• Implement team performance metrics and track progress regularly.
• Organize team training sessions focused on enhancing sales techniques and service excellence.

Grassroots Marketing Efforts

• Develop and implement grassroots marketing strategies to build brand awareness and foster community relationships for your location.
• Engage with local businesses, organizations, and community events to promote SEV Laser’s services.
• Encourage team involvement in community outreach programs to enhance visibility and create a positive brand image.

Qualifications

• Proven experience in a supervisory role, preferably in a sales environment.
• Strong sales acumen and the ability to drive performance results.
• Excellent communication and interpersonal skills, with the capability to train and inspire others.
• Proficient in office software and data management tools.
• A customer-first mindset with a focus on delivering exceptional service.

Work Environment

This role will be based in our office at Sev Laser where you will lead a team dedicated to providing outstanding services to our clients. Your contributions will be essential in driving our sales goals and creating an engaging workplace culture.

Benefits

• Medical, Dental, and Vision Insurance
• Employer-paid Basic Life and AD&D Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• 401(k) Retirement Savings Plan
• Paid Time Off (PTO) and Paid Sick Leave
• Paid Holidays (for eligible positions)
• Employee Discounts on SEV services and products
• Professional development and career growth opportunities

Pay Range

The pay range for this role is $60,000 - $65,000 USD per year (San Antonio, TX) / $60,000 - $65,000 USD per year (Austin, TX).