Area Manager

About KREWE

KREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of New Orleans. The brand has grown into a dynamic entity celebrated for its distinctive, handcrafted sun and optical frames that reflect a deep commitment to quality, individuality, and design. Since its launch in 2013, KREWE has expanded to include brick-and-mortar boutiques, mobile retail concepts, and a thriving e-commerce platform, alongside distribution through premier independents and top national retailers.

Key Responsibilities

• Deliver sales goal and bottom line profits across designated fleet of stores
• Analyze sales and KPI data to identify trends, improve associate productivity, product performance, and maximize profit margins
• Utilize KREWE tools and best practices to achieve sales goals and foster a culture of excellence
• Ensure exceptional KREWE Guest Experience, visual brand standards, and operational processes are consistently executed to KREWE Standard
• Ensure short- and long-term strategies are executed to drive sales growth across the territory
• Strengthen customer loyalty through execution of KREWE Clienteling
• Aid Store Managers with building out a strategic calendar of events that generates brand awareness and incremental revenue
• Build community relationships and partnerships within each market to strengthen brand presence and drive incremental traffic and revenue to stores
• Utilize scalable coaching, development, and performance management tools to consistently level-up our teams
• Recruit, hire, and develop top talent to deliver exceptional in person experiences
• Manage and develop retail teams, ensuring seamless customer journeys and high service standards
• Communicate with store teams on sales performance, marketing campaigns, and operations
• Maintain brand standards in store presentation and customer service to create a premium experience
• Support the opening of new KREWE locations and activation of stores and temporary residencies to support brand growth within designated markets

Requirements

• 5+ years of senior leadership experience in multi-unit luxury retail
• Proven success with driving sales results thru behavior management
• Strong business acumen skillset and drive for delivering sales goals
• Excellent analytical and problem-solving abilities
• Strong leadership skills with the ability to inspire and motivate teams
• Exceptional communication and interpersonal skills
• Proven experience and success utilizing clienteling to drive traffic, results and strengthen consumer loyalty
• Expertise in multi-unit retail operations, with a focus on luxury fashion, apparel, or eyewear
• Proven ability to lead diverse teams positively and effectively across cultures and functions
• High visual and brand standards, with sharp attention to detail and a strong understanding of personal style
• Passionate about eyewear, fashion, and culture, with an appreciation for KREWE’s role in the industry
• Excellent customer service skills and ability to lead remote teams to deliver an impeccable client journey
• Proven success with performance management and holding standards of accountability
• Familiar with best practices and emerging software, including POS systems, to support operational excellence
• Motivated self-starter with exceptional time management skills, thriving under pressure in fast-paced environments
• Excellent Excel and Google Suite skills is a must
• Ability to travel 50% of the time

Benefits and Perks

• Competitive wage
• Group health plans: health, vision and dental insurance
• Welfare benefits: life, ad&d, supplemental voluntary coverage
• FSA Plan & HSA Program
• 401(K) Investment Options
• Adoption Assistance, EAP, Commuter Benefits
• Paid Parental Leave
• Quarterly Cultural Spend
• Ongoing Training and Development, an Educational Allowance
• 10 paid holidays and Paid Time Off accrual
• KREWE employee quarterly frame allowance (of course!)

Schedule

This reflects the base salary for this position. Compensation may vary based on factors such as skills, experience, certifications, and business needs. In addition to base pay, KREWE offers annual bonuses, a comprehensive benefits package, paid time off, and employee discounts.

Pay

Salary (for New York only): Up to $115,000 annually based on experience and qualifications.

Diversity and Inclusion

KREWE believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are proud to provide equal employment opportunities (EEO) to all employees and applicants without discrimination or retaliation because of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, veteran status, pregnancy or any other protected characteristic as established by applicable local, state, or federal law.