Area Manager

About Flexport

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.

The Opportunity

• Coach, manage, and develop a team of 30-100.
• Communicate policies to your team and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed.
• Create, manage, and support recognition programs across your department.
• Serve as an Area Manager of one of our largest fulfillment partners located across the country.
• Own performance reporting for your areas of responsibility within the FC, including, but not limited to, on-time receiving and shipping, inventory accuracy, and packing quality.
• Consistently hold yourself and your team to strict SLA expectations, providing clear and concise verbal and written reports of performance and action plans when needed.
• Facilitate troubleshooting with relevant cross-functional parties for fulfillment-related problems.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Ensure procedures are followed for building security and product loss prevention.

Requirements

• 2+ years managing staff of 5 or more.
• Must be able to lift up to 49 pounds with or without reasonable accommodation.
• Must be willing and able to frequently push, pull, squat, bend, and reach.
• Must be able to stand/walk for up to 10-12 hours.
• Must be able to work in an environment where the noise level varies and can be loud.
• Must be able to work in an environment where the temperature may vary between 60 and 90 degrees and will occasionally exceed 90 degrees.
• Must be able to work on a secure mezzanine at a height of up to 40 feet (applies to buildings with mezzanines).

Qualifications

• Proven ability to drive process improvements.
• Ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
• Willing and able to work any permanent shift that may include overnights and holidays.
• Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality.
• Precise communication around external partner decisions, issues, risks, and new processes.
• Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly.
• Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation.
• Experience leveraging problem-solving and data analysis skills to drive high judgment decisions.
• Strong presentation and interpersonal skills.
• Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment.
• Strong problem-solving skills.
• Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks.
• Personable and collaborative; strong affinity for working cross-functionally.
• Strong computer literacy skills, including usage of Google Sheets/Excel.
• Incredibly hardworking and willing to do what it takes for us to reach our goals.
• Experience in warehousing, fulfillment, or transportation/logistics management.
• Experience working with SQL, creating and running reports.

Skills

• Proven ability to drive process improvements.
• Ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment.
• Willing and able to work any permanent shift that may include overnights and holidays.
• Demonstrated collaboration with internal and external business partners to deliver greater operational performance, efficiency, and quality.
• Precise communication around external partner decisions, issues, risks, and new processes.
• Keen ability to distinguish internal versus external problems causes to properly focus the correct resources to resolve issues quickly.
• Exceptional prioritization skills to ensure timely resolutions that are appropriate for the severity and impact of the situation.
• Experience leveraging problem-solving and data analysis skills to drive high judgment decisions.
• Strong presentation and interpersonal skills.
• Demonstrated ability to work in a fast-paced, ambiguous, deadline-oriented work environment.
• Strong problem-solving skills.
• Great attention to detail + appreciation for the complexity associated with the consistent achievement of operational tasks.
• Personable and collaborative; strong affinity for working cross-functionally.
• Strong computer literacy skills, including usage of Google Sheets/Excel.
• Incredibly hardworking and willing to do what it takes for us to reach our goals.
• Experience in warehousing, fulfillment, or transportation/logistics management.
• Experience working with SQL, creating and running reports.

Benefits

Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

Pay

The US base salary range for this position (this does not include bonus, equity and benefits): $71,280 - $89,100 USD

Schedule

Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.