Area Manager

About the role

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. As an Area Manager, you will lead a team of hourly workforce, engaging them during shifts to maintain high levels of safety, quality, attendance, and performance. You will ensure customer orders are delivered on time and to the right location.

Our Operations workflow includes:

• First mile – where the product is housed and ready for order
• Middle mile – where the order is transported to your area
• Last mile – when the product is delivered to the customer’s door

Our fulfillment network launches new sites annually, offering opportunities for professional growth. Hiring is based on location preference and business needs.

Responsibilities

• Support, mentor, and motivate your hourly workforce
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with support teams (Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources) to develop business plans
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in environments with varying noise levels and temperatures (including outdoor loading areas)
• Continuously climb and descend stairs (where applicable)

Requirements

• 2+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of experience with performance metrics, process improvement, or lean techniques

Pay

Base salary range: $77,000 – $100,000 USD annually (location: USA, NY, Shirley).

Additional compensation may include sign-on payments and restricted stock units (RSUs). Final compensation is determined by experience, qualifications, and location.

Benefits

• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance with optional supplemental life plans
• Employee Assistance Program (EAP) and mental health support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and surrogacy reimbursement coverage
• 401(k) matching
• Paid time off and parental leave

Learn more about benefits at amazon.jobs/en/benefits.