Area Maintenance Manager

Avenue5 Residential provides multifamily property management services throughout the United States, serving multifamily owners, residents, and associates.

Summary Of Responsibilities

• Obtain bids, create contracts, and verify contractor insurance certificates.
• Manage capital projects including overall tracking and management, owner meetings, scope of work development, and city and county official communications.
• Work with engineers or engineering firms, track and manage projects, handle contract negotiations, and complete work approvals.
• Responsible for project budget as it relates to maintenance or capital improvements.
• Assess and recommend capital improvements with budget recommendations, implementing as necessary.
• Assess and recommend maintenance improvements with budget recommendations.
• Conduct annual maintenance inspections to company standards as necessary.
• Evaluate suppliers and their services on an annual basis based on quality, customer service, and pricing.
• Lead on-site maintenance staff in the diagnosis of problems and repairs in various areas.
• Support property and regional managers with associate training and coaching.
• Promote and participate in company sponsored training programs.
• Coordinate and lead maintenance manager meetings to discuss company and regional updates and relevant supplier initiatives.
• Schedule preventive and floating maintenance, if applicable.
• Perform other tasks as directed.

Education And Experience

• High school diploma is required.
• College degree is preferred.
• Minimum of five years of previous experience in property management maintenance, other building maintenance or related trade is required.
• Heating, Ventilation, and Air Conditioning (HVAC) knowledge is required.
• Environmental Protection Agency (EPA) certification is preferred.
• Certified Pool Operator (CPO) certification is preferred.

Skills And Requirements

• Ability to read, write, understand, and communicate in English.
• Ability to use a personal computer and with working knowledge of Microsoft Office.
• Strong organizational and time-management skills.
• Excellent customer service and interpersonal skills with the ability to successfully negotiate a contract.
• Ability to set goals and consistently meet deadlines.
• Ability to understand financial statements, such as profit and loss statements, general ledgers, and budgets, etc.
• Ability to use standard maintenance tools and equipment in a training capacity.
• Ability to perform intermediate mathematical and accounting calculations.
• Must be able to screen, interview, and train qualified maintenance staff.
• Knowledge of federal fair housing laws and any applicable local housing provisions.
• Ability to multi-task and make quick, effective decisions.
• Ability to analyze and resolve problems.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to use discretion and maintain confidentiality.
• Ability to comply with all safety regulations including, but not limited to: the use of back brace, safety goggles and gloves when appropriate.
• Ability to be reachable at all times via phone except during approved time off.
• Ability to drive an automobile and maintain a current driver’s license and automobile insurance.
• Required to observe company dress code policy.

Scheduling

• Required to maintain a regular schedule which may require working outside business hours, weekends and non-traditional holidays.
• Ability to travel at least 25%.

Environment

• Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
• Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
• Potential exposure to communicable diseases through frequent contact with public.
• Possible exposure to short-tempered or aggressive people.
• Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire.
• Frequent exposure to airports, airplanes, rental cars, hotels, etc.

Physical Requirements

• Ability to lift, push and pull up to 100 pounds.
• Ability to walk around the property several times daily, up to 10 miles a day.
• Ability to walk on uneven surfaces.
• Hearing and visual ability to observe and detect signs of emergency required.
• Must be able to sit, stand, reach, bend and stoop for extended periods of time.
• Talking and expressing or exchanging ideas by means of the spoken word.
• Those activities in which they must convey detailed or important spoken instructions to others accurately, loudly, or quickly.
• Perceiving the nature of sounds at normal speaking levels with or without correction.
• Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Visual requirements including color, depth perception, and field vision.
• Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
• Ability to tolerate stressful situations.
• Ability to work under minimal to moderate supervision.