Area Loss Prevention Manager (South Carolina) - Remote w/ Travel
Harbor Freight Tools · Columbia, SC · 1 mo ago
RemoteRemoteManagement$88k–$132k/yrFull-time
About the role
Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. They plan and prioritize to provide an optimal customer experience to their portfolio of stores and thrive on supporting and building high‑performance teams that execute with excellence.
Responsibilities
- Profit Maximization
- Achieve area sales and profit goals
- Drive shrink reduction and protect company assets
- Detect, investigate and resolve internal and external fraudulent activity and inaccuracies
- Collaborate with business partners to solve problems and drive results
- Operational Execution
- Validate store execution of Loss Prevention programs and partner to resolve opportunities
- Support the effective rollout of Loss Prevention initiatives
- Develop and maintain knowledge of Loss Prevention industry and practices
- Serve as a subject matter expert in company policies and operational processes and their impact on the business
- Talent Optimization
- Attract high‑quality talent and support partners with the development of store teams
- Train, model and coach store teams on Loss Prevention and Safety programs
- Champion a culture of integrity, trust, and support
- Promote organizational initiatives and align team with vision and purpose
- Customer Experience
- Ensure stores are safe and secure
- Build and develop effective partnerships with internal and external customers
- Support internal customer needs with a sense of urgency
- Protect and prioritize an in‑stock, priced‑right and helpful Shopping Experience
Skills
- Drive for Results – uses data to set priorities, translates goals into action plans, pushes self and others for results, eliminates roadblocks, manages internal and external communications
- Building High Performance Teams – supports attraction and retention of the right talent, trains, coaches and provides feedback, develops team and positions them for growth
- Customer Focus – acts with customers in mind, understands and teaches how operational execution affects the customer experience, establishes and maintains relationships through respectful and effective communication, dedicated to meeting expectations of internal and external customers
- Managing Vision and Purpose – makes the company vision sharable by everyone, inspires and motivates entire units, forward‑looking, talks beyond today
- Interpersonal Savvy – relates well to all kinds of people inside and outside the organization, builds constructive and effective relationships, builds appropriate rapport
- Planning and Priority Setting – quickly zeros in on the critical few, sets objectives and goals, translates into concrete steps for action, spends time on what is important
Requirements
- Experience – Minimum of five years’ experience in Loss Prevention and multi‑unit leadership
- Education – Bachelor’s/Associate’s Degree preferred or High School graduate/Equivalent; Wicklander‑Zulawski interviewing certification preferred
- Physical Requirements – Ability to communicate with customers and associates; requires travel over a large geographical area and standing and moving for an entire shift
- Availability – Ability to work a flexible schedule, including evenings, overnight shifts and weekends as necessary to meet business needs; regular travel required; regular attendance is an essential function of the job
Benefits
- Medical, dental, vision, life insurance
- Short‑term and long‑term disability
- Car allowance
- Eligible to enroll in the company’s 401(k) plan
- Paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays)
- Paid sick time up to 80 hours per year unless otherwise required by law
Pay
The anticipated salary range for this position is $87,600 – $131,500 depending on location, knowledge, skills, education and experience. This position is also eligible for an annual discretionary bonus.
Schedule
Flexible schedule required, including evenings, overnight shifts and weekends as necessary to meet business needs. Regular travel is required.