Area Leader

About the role

The Area Operations Manager will oversee operations for multiple locations throughout the Carolinas. This role coordinates all aspects of area operations, including management of personnel, equipment, contracts, and budgets, and communicates with senior management across the region.

Responsibilities

• Work with the Regional Operations Director, Area Director, and Project Management staff to establish operational plans and staffing levels capable of handling multiple large‑scale projects.
• Plan and implement procedures and systems to maximize operating efficiency.
• Oversee QA/QC procedures and ensure compliance by production staff.
• Review performance data (financial, budgets, and activity reports) to monitor productivity, goal progress, and activity levels.
• Monitor and develop professional staff to maximize their potential.
• Assist with developing and maintaining positive client relationships.
• Serve as the company representative at all levels of operations.
• Perform other duties as assigned.

Requirements

• 10+ years of progressive surveying and management experience.
• Demonstrated leadership skills to manage operations and staffing for a multi‑location area.
• Successful experience evaluating and managing the financial performance of professional services operations.
• Successful experience in contract negotiations, budgets, and fee estimates.
• Excellent written and verbal communication skills.
• Professional Land Surveyor license and/or Professional Engineering license preferred.

Benefits

• Health and Wellness Benefits: BlueCross BlueShield health insurance (coverage begins the month after hire), dental plans, free vision coverage for employees, company‑paid premiums for long‑term disability/life insurance, HSA and FSA plans, SAM Cares program focused on holistic well‑being.
• Financial Benefits: Employee Referral Rewards Program ($1K, $2,500, or $5K), Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend.
• Work‑Life Balance: Paid time off including vacation, sick, holidays, and parental leave.
• Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check‑Ins, SAM WINS (women‑focused leadership and development), Milestone Anniversary Recognition, SAMbassador mentorship program.
• Perks and Discounts: Access to “Perks at Work” for discounts on wellness, travel, leisure, and everyday purchases; company‑sponsored events; free office snacks.
• Culture and Awards/Achievements: SAM named 2026 Top Workplace USA for the fourth year; 2026 SAM ranks No. 92 on ENR Top 500 Design Firms.