Area General Manager (Facilities Management) - Detroit, MI

About the role

As a CBRE Area General Sr. Manager, you will oversee a regional team responsible for executing the company's strategic objectives and driving growth in your assigned area. This role is a part of the Operations Management job function, where you will coordinate staff functions and operations that align with the organization's goals and strategies.

Responsibilities

• Provide formal supervision to employees, including training and development, performance evaluations, coaching, and recruitment of new employees.
• Manage the daily activities of the team, establish work schedules, assign tasks, and cross-train staff.
• Set and track staff and department deadlines.
• Provide mentorship and coaching as necessary.
• Implement strategic objectives in your assigned area, driving business growth and customer satisfaction.
• Collaborate effectively with other departments to ensure alignment of goals.
• Ensure high-quality customer service is provided to clients in your area, addressing any issues or concerns promptly and professionally.
• Conduct market research and competitor analysis for your area, staying up-to-date with industry trends and developments.
• Hold regular meetings with senior management and clients to understand their needs and provide updates on goals and progress.
• Develop and submit short and long-term plans and strategies, utilizing available marketing programs to reach nominated targets.
• Collaborate with internal sales and marketing teams on initiatives.
• Identify and address challenges and issues within your area, tracking and reporting on key performance metrics and ROI.
• Apply a broad knowledge of the business and your discipline, understanding how your role integrates with others to achieve team and departmental objectives.
• Lead by example, modeling behaviors that are consistent with CBRE RISE values.
• Influence others to adopt a different point of view, while being guided by policies and departmental plans.
• Identify and solve technical and operational problems of complexity, understanding the broader impact across the department.
• Improve and change existing methods, processes, and standards within the job discipline.

Requirements

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of education and experience will be considered.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead sensitive, complicated, and difficult conversations, convey performance expectations, and handle problems.
• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and the department.
• In-depth knowledge of Microsoft Office products such as Word, Excel, and Outlook.
• Extensive organizational skills and an advanced inquisitive mindset.

Qualifications

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Skills

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of facility management and related industries.
• Proficiency in Microsoft Office products.

Benefits

• Competitive compensation package.
• Health, dental, and vision insurance.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on CBRE services.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The position is full-time with standard business hours.