Area Director of Revenue Management

About the role

The Area Director of Revenue Management is responsible for maximizing overall hotel revenue for rooms and food and beverage through the implementation of effective pricing and distribution strategies in large hotels. The role out‑performs direct competitors by winning market share with rational and competitive pricing, targeted marketing, and careful inventory management to maximize topline revenue and yield high net profits. The incumbent will manage revenue‑management analytics, support sales and marketing initiatives, produce accurate revenue forecasts, and mentor revenue analysts and managers. A remote work arrangement may be considered for the ideal candidate.

Responsibilities

• Oversee and guide the hotel’s revenue management and reservation teams to formulate transient and group inventory restrictions and pricing strategies that increase market share and maximize revenues.
• Implement resort sales strategy and pricing recommendations across all channels, Hyatt revenue systems, and market segments.
• Analyze monthly results of strategies and tactics and communicate findings to resort teams, regional teams, and ownership groups.
• Execute Hyatt corporate revenue management initiatives and maintain standards outlined in the Americas Revenue Management Standards and Procedures manual.
• Manage relationships with major OTA market managers to maximize revenue and marketing exposure from top partners.
• Create and maintain the resort’s revenue forecasting process (11‑day, monthly, and annual forecasts) to meet Hyatt accuracy standards.
• Prepare the annual budget for the resort.
• Partner with the Director of Sales to develop and implement group pricing and inventory strategies throughout the group booking cycle.
• Develop pricing strategies for the business/leisure travel sales team based on demand projections and competitive analysis.
• Collaborate with the resort’s Director of Sales/Marketing to set and achieve hotel SEO/SEM goals in conjunction with TIG/Milestone.
• Lead weekly hotel Sales Strategy meetings and Daily Business Review meetings in accordance with Hyatt Revenue Management standards.
• Effectively manage Hyatt revenue management systems including PRO/IDEAS, ThoughtSpot, Reserve, Opera, Envision, and Passkey.
• Coordinate with the Front Office to maximize revenue from front‑desk up‑sell programs and sell‑out management.
• Work closely with Events to ensure optimal utilization of meeting space for room and F&B revenue potential.
• Represent the hotel at regional and state industry functions.
• Develop working relationships with Group Sales, Event Sales, and Event Planning managers, providing consultation on optimal group and catering bookings.

Core Competencies

• Teamwork: Fosters collaborative relationships with leadership committee members and department heads to implement a wide range of revenue strategies; educates team members on sound revenue management principles.
• Oral and Written Communications: Communicates effectively at all levels, both verbally and in writing; educates team members on resort and market trends.
• Leadership: Adapts leadership style to individual and team needs; provides guidance, coaching, and performance management; models Hyatt’s Values and Code of Business Conduct and Ethics.

The Hotels

Thompson Austin offers 212 luxury guestrooms and suites plus 17 residences, a 10,000‑square‑foot wellness center, three public‑access restaurants, an expansive pool deck with private cabanas, and over 10,000 sq ft of flexible event space. The 193‑room “tommie Austin” concept emphasizes a bespoke coffee and wine shop, self‑service options, and a strong connection to Austin’s local art and culture. Ground‑floor anchors include The 5th Street Diner and The Royal Room, serving daily fare to locals, residents, and guests. The mixed‑use project also features a residential tower (Siena) and 10,000 sq ft of retail space.

Benefits & Perks

• Health and welfare plans for employees and eligible dependents.
• 401(k) plan, College Savings Plan, and Employee Stock Purchase Plan.
• Paid holidays, vacation, sick leave, and paid Family Bonding Time.
• Adoption assistance.
• Discounted and complimentary rooms at Hyatt locations worldwide.
• Free colleague meals during shifts.
• Well‑being and educational assistance programs.
• Additional lifestyle benefits and perks.

Qualifications

• Minimum of 5 years experience as a Revenue Manager or Director in a hotel revenue management organization (preferred).
• At least 1 year of experience leading others in a dynamic team environment (preferred).
• 3 + years of experience with Excel and related data‑management systems (preferred).
• Technical proficiency with hotel revenue management systems, central reservation systems, property management systems, sales and catering systems, Passkey, Cognos, or other business‑intelligence tools.
• Intermediate to expert skill level in Microsoft Office suite (Excel, Word, Access, PowerPoint, Outlook).
• Understanding and ability to analyze financial statements.
• Ability to develop and deliver training materials and effective presentations.