Area Director of Information Technology (IT) (Miami Beach)

Please Note: Hospitality experience is mandatory. No relocation package or work permit sponsorship will be offered. Position Summary The Area Director of Information Technology is responsible for overseeing all IT operations across multiple properties, ensuring reliable, secure, and innovative technology solutions that support business operations, guest experience, and compliance requirements. This role provides strategic leadership while remaining hands-on with systems, vendors, cybersecurity, and operational support. Key ResponsibilitiesStrategic Leadership & Planning Develop and implement IT strategies aligned with company and property goalsPlan and manage IT budgets, capital expenditures, and technology roadmapsIdentify opportunities to improve operational efficiency and guest experience through technology Multi-Property IT Operations Oversee daily IT operations across all assigned propertiesEnsure high availability and performance of all systems, networks, and applicationsStandardize IT policies, procedures, and systems across properties Systems & Infrastructure Manage hotel systems including PMS, POS, payroll, HRIS, timekeeping, access control, CCTV, and guest-facing technologiesOversee network infrastructure, servers, cloud platforms, telephony, and Wi-Fi systemsEnsure proper system backups, disaster recovery, and business continuity plans Cybersecurity & Compliance Ensure data security, network security, and compliance with company policies and regulatory requirementsMonitor and mitigate cybersecurity risks, including user access controls and incident responseConduct regular audits and security assessments Vendor & Project Management Manage relationships with IT vendors, service providers, and contractorsLead technology projects including system upgrades, implementations, and property openingsNegotiate contracts, SLAs, and service agreements Team Leadership & Support Lead, mentor, and support on-site and regional IT teamsProvide guidance, training, and performance managementServe as escalation point for critical IT issues Executive & Departmental Support Partner with executive leadership, HR, Finance, Operations, and SecurityProvide regular reporting on system performance, risks, and initiativesSupport special projects and cross-departmental initiatives Qualifications Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience)8+ years of progressive IT experience, including multi-property or enterprise environmentsPrior experience in hospitality, luxury hotels, or service-driven environments strongly preferredStrong knowledge of hotel systems (PMS, POS, access control, CCTV, etc.)Experience with cybersecurity, network infrastructure, and cloud technologiesProven leadership, project management, and vendor management skills Skills & Competencies Strategic and operational thinkingStrong problem-solving and decision-making skillsExcellent communication and stakeholder managementAbility to manage multiple priorities across propertiesHigh level of professionalism and discretion Work Environment Multi-property responsibility with on-site presence as requiredAvailability for after-hours support during critical incidents or projects This is a management position This is a full time position #J-18808-Ljbffr